Senior AVP, Fraud Ops & Loss Prevention

Forbright Bank; United States; Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Comprehensive health plans

4 weeks PTO

401k + company match

Remote or hybrid (4 days in-office)

Incentives for sustainable commuting

Job summary

Forbright Bank seeks an AVP of Fraud Operations & Loss Prevention in Digital Banking to lead daily fraud operations, set performance targets, and guide risk and control initiatives. You will escalate major events, partner with product, tech, and compliance, and drive scalable processes across the fraud function.

You will manage supervisors, improve detection capabilities, and oversee risk mitigation, losses, and recoveries with a focus on customer outcomes and regulatory compliance.

Qualifications

• 9+ years in fraud operations or related, in regulated environment
• 7+ years of progressive people leadership experience
• Bachelor's degree preferred; professional fraud certification encouraged
• Experience leading supervisors and cross-functional teams

Responsibilities

• Oversee daily fraud operations and loss prevention performance goals
• Translate strategy into operating plans with staffing and metrics
• Lead frontline supervisors and ensure process controls and quality
• Analyze fraud trends and adjust detection rules and controls
• Coordinate incident response and root-cause analysis for losses

Skills

Fraud operations

People leadership

Regulatory compliance

Analytical mindset

Communication skills

Risk assessment

Operational improvements

Education

Bachelor's degree or equivalent

Professional fraud certification (AAP/APRP/CFE/CAMS)

Tools

Fraud monitoring tools

Data analytics software

Microsoft Office

Job description

Forbright Bank seeks an AVP of Fraud Operations & Loss Prevention in Digital Banking to lead daily fraud operations, set performance targets, and guide risk and control initiatives. You will escalate major events, partner with product, tech, and compliance, and drive scalable processes across the fraud function.

You will manage supervisors, improve detection capabilities, and oversee risk mitigation, losses, and recoveries with a focus on customer outcomes and regulatory compliance.