Senior AV & VTC Systems Technician

RavenTek; Washington (District of Columbia); On-site; USD 60,000 - 75,000; Full time

Job summary

RavenTek in Washington, DC is seeking an AV/VTC Technician to provide hands-on support for video teleconferencing systems, AV equipment, and related platforms.

You will install, configure, test, and maintain VTC setups; coordinate with customers and vendors; support Zoom for Government, WebEx, Teams, and Google Meet.

Must live within driving distance of DC and hold Secret clearance with ability to obtain TS/SCI.

Qualifications

• Over 3 years' experience supporting VTC equipment.
• Experience configuring and supporting Office 365.
• Experience with Zoom for Government, WebEx, Teams, Google Meet.
• State Department mobile communications experience preferred.
• Secret clearance or ability to obtain clearance requested.

Responsibilities

• Support Video Teleconferencing equipment.
• Install, configure, and maintain desktop applications, including Office 365 and video software.
• Manage VTC conferences and scheduling.
• Coordinate with customers and vendors for repairs and upgrades.
• Provide backup support for laptops and mobile devices.

Skills

Customer-focused communication

VTC support

Vendor coordination

Tools

Microsoft Office 365

Zoom for Government

WebEx

Microsoft Teams

Google Meet

Job description

RavenTek in Washington, DC is seeking an AV/VTC Technician to provide hands-on support for video teleconferencing systems, AV equipment, and related platforms.

You will install, configure, test, and maintain VTC setups; coordinate with customers and vendors; support Zoom for Government, WebEx, Teams, and Google Meet.

Must live within driving distance of DC and hold Secret clearance with ability to obtain TS/SCI.