Senior AV Technician

Beacon Hill Staffing Group, LLC; Miami (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Job summary

Beacon Hill Technologies is seeking a reliable Senior AV Technician to join our higher education client. This role is responsible for supporting the successful execution of live events by providing hands‑on audiovisual (AV) and event coordination support.

The ideal candidate is dependable, personable, and comfortable working directly with presenters, handling sound checks, setting up microphones and AV equipment, and ensuring a seamless attendee experience.

Qualifications

• 3+ years of experience supporting Audio/Visual equipment, classroom technology, and basic hardware setup.
• Hands-on environment including sound checks, testing AV equipment, and assisting speakers with microphones and presentation setup.
• Excellent customer service with clear, professional verbal and written communication.
• Able to guide end users through technical solutions clearly and patiently.
• Basic knowledge of Windows/Mac OS, user accounts, software installs, and standard troubleshooting.
• Follow documented processes and escalation procedures.
• Face-to-face onsite support.
• Willingness to work flexible hours.
• Experience with ServiceNow or similar ticketing systems.
• Associate degree required; additional education or relevant certifications are a plus.

Responsibilities

• Support live events with hands-on AV and event coordination to ensure a seamless attendee experience.
• Perform sound checks, set up microphones and AV equipment, and assist presenters.
• Communicate clearly with speakers and attendees to resolve issues and provide guidance.

Skills

AV equipment support

Sound checks

Presentation setup

Customer service

Troubleshooting

Windows/Mac basics

ServiceNow

Face-to-face support

Bilingual EN/ES

Education

Associate degree

Tools

ServiceNow

Job description

Required Skills

• 3+ years of experience supporting Audio/Visual equipment, classroom technology, and basic hardware setup.
• Comfortable working in a hands-on environment, including performing sound checks, testing AV equipment, and assisting speakers with microphones and presentation setup.
• Excellent customer service with clear, professional verbal and written communication skills.
• Ability to walk end users through technical solutions clearly, patiently, and effectively.
• Basic knowledge of Windows/Mac OS, user accounts, software installs, and standard troubleshooting procedures.
• Ability to follow documented processes and escalat
• Comfortable working onsite and providing face-to-face support.
• Willingness to work flexible hours.
• Experience working with ServiceNow or similar ticketing systems.
• Associate degree required; additional education or relevant certifications are a plus.

Desired Skills

• Ability to remain composed and responsive in fast-paced, high-visibility event settings.
• Strong attention to detail with a proactive approach to problem-solving and event support.
• Ideal candidate would be Bilingual with both English & Spanish.
• Familiarity with learning management systems, including Canvas and Blackboard.

Description of Role/Responsibilities/Project

Beacon Hill Technologies is seeking a reliable and detail-oriented Senior AV Technician to join our higher education client. This role is responsible for supporting the successful execution of live events by providing hands‑on audiovisual (AV) and event coordination support. The ideal candidate is a dependable and personable professional who is comfortable working directly with presenters, performing sound checks, setting up microphones and AV equipment, and ensuring a seamless experience for attendees. This position requires strong communication skills, attention to detail, and the ability to remain proactive and composed in a fast‑paced, customer‑facing environment.

An Associate degree and prior event or AV experience are required.

Equality & Diversity

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information

• Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill.

Employing the Future