Senior AV & Smart Home Service Lead

EOC Audio, Inc.; Lisle (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Simple IRA (Matching)

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

A leading audio-visual solutions provider in Lisle, IL is seeking an AV Service Technician Lead to provide expert troubleshooting and maintenance for high-end residential smart home systems. The role involves diagnosing and servicing complex systems, managing client interactions, and requires over 5 years of relevant experience. Competitive salary and benefits are offered, with opportunities for advancement and collaborative work environments.

Qualifications

• 5+ years of hands-on experience in AV/low voltage troubleshooting and service.
• In-depth knowledge of control systems and home theater technology.
• Comfortable working in high-end homes with a premium level of client interaction.

Responsibilities

• Diagnose and resolve issues across integrated AV and control systems.
• Troubleshoot and service distributed audio/video systems and network infrastructure.
• Provide remote and onsite support for system performance and firmware updates.

Skills

AV/low voltage troubleshooting

Control systems (Crestron, Savant, Control4)

Networking

Lighting/shading (Lutron)

Strong communication skills

Tools

Remote support tools (OvrC, Domotz)

Home theater technology

Networking equipment

Job description

A leading audio-visual solutions provider in Lisle, IL is seeking an AV Service Technician Lead to provide expert troubleshooting and maintenance for high-end residential smart home systems. The role involves diagnosing and servicing complex systems, managing client interactions, and requires over 5 years of relevant experience. Competitive salary and benefits are offered, with opportunities for advancement and collaborative work environments.