Senior AV Platform & Virtual Events Supervisor

Latham & Watkins; New York (NY); Hybrid; USD 150,000 - 175,000; Full time

Benefits offered by this job

Healthcare, life and disability

401k plan

11 paid holidays per year

PTO 23 days first year

Well-being programs

Professional development

Employee discounts

Affinity groups

Job summary

Latham & Watkins in New York seeks an Enterprise Audiovisual Platform Services Supervisor to lead the AV Operations and Virtual Events & Apps teams, delivering high‑quality support of conference rooms, videoconferencing, and collaboration services across the firm.

You will supervise workload, coach staff, manage hiring and onboarding, and drive performance in a hybrid in-office role located in our New York office, with flexibility for a hybrid schedule.

Qualifications

• A bachelor’s degree in Information Technology, Computer Science, Audiovisual Technology, or related field preferred.
• Relevant industry certifications (AVIXA CTS, Microsoft Teams Admin, Zoom) preferred.
• Minimum five years of experience supporting enterprise audiovisual, collaboration, or unified communications technologies with leadership experience.

Responsibilities

• Supervising remote audiovisual support for conference rooms and meeting spaces across firm offices.
• Overseeing virtual event support services: webinars, town halls, training sessions, executive meetings, firm-wide events.
• Managing escalations and coordinating resolutions for audiovisual incidents and complex videoconferencing issues.
• Supporting operational activities from enterprise monitoring, management, alerts, and device lifecycle platforms.
• Ensuring compliance with change, asset, and incident management processes.

Skills

Leadership

Operations management

Team coaching

AV/UC expertise

Vendor coordination

Education

Bachelor's degree in IT/CS/AV Tech

Tools

MS Teams

Zoom

Extron

Crestron

Biamp

Logitech

Cisco

Poly

Job description

Latham & Watkins in New York seeks an Enterprise Audiovisual Platform Services Supervisor to lead the AV Operations and Virtual Events & Apps teams, delivering high‑quality support of conference rooms, videoconferencing, and collaboration services across the firm.

You will supervise workload, coach staff, manage hiring and onboarding, and drive performance in a hybrid in-office role located in our New York office, with flexibility for a hybrid schedule.