Senior AV & Home Automation Service Technician

CAV Integrated Home, LLC; Bluffton (SC); Sur place; USD 52 000 - 78 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

401(k) matching

Free uniforms

Résumé du poste

CAV Integrated Home, LLC is seeking a highly experienced Service Technician to join our team. You will troubleshoot and service residential AV, network, and automation systems on-site and remotely, ensuring top-tier customer satisfaction.

Responsibilities include accurate problem documentation, maintaining service records, and supporting clients with home integration and streaming solutions. A strong focus on reliability and professionalism is essential.

Qualifications

• 3+ years in AV installation/service industry including remote programming.
• Extensive knowledge of AV and network systems.
• Experience with low voltage installations.
• Strong interpersonal and customer service skills.
• Ability to lift up to 50 pounds and use power tools.
• Valid driver’s license.
• Experience with remote service platforms (Bluebolt, Ubiquiti, OvrC) a plus.
• Certifications from CEDIA or Infocomm are a plus.

Responsabilités

• On-site and remote service of AV and network systems.
• Accurate problem notation and documentation.
• Maintain exemplary service records.
• Assist clients in home integration and streaming.
• Collaborate with team to ensure customer satisfaction.

Connaissances

AV systems

Network systems

Control4 automation

Troubleshooting

Customer service

Low voltage installations

Problem documentation

Team communication

Outils

Bluebolt

Ubiquiti

OvrC

Lutron

Crestron

URC

Description du poste

CAV Integrated Home, LLC is seeking a highly experienced Service Technician to join our team. You will troubleshoot and service residential AV, network, and automation systems on-site and remotely, ensuring top-tier customer satisfaction.

Responsibilities include accurate problem documentation, maintaining service records, and supporting clients with home integration and streaming solutions. A strong focus on reliability and professionalism is essential.