Senior Automotive Service Advisor: High Earnings + Sign-On

D.I.B Automotive Group; Pasadena (TX); On-site; USD 62,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee discounts

Employee assistance program

Tuition reimbursement

Professional development assistance

Career advancement opportunities

Job summary

D.I.B Automotive Group is seeking an experienced Automotive Service Advisor for the Discount Inspection & Brakes team in Pasadena, TX. The role requires strong mechanical knowledge, customer service, and sales ability to confidently manage customers and service flow.

Offering an annual earning range of $62,000–$120,000 based on experience, with a sign-on bonus up to $10,000, plus benefits and development opportunities within D.I.B Automotive Group.

Qualifications

• Minimum 5 years of automotive service advising, service management, or related experience.
• Strong mechanical knowledge of automotive repair and maintenance.
• Strong sales and customer service skills.
• Experience leading a team in an automotive service environment.

Responsibilities

• Greet customers and identify service needs.
• Review inspections and communicate recommended repairs clearly.
• Explain repair options, pricing, timelines and options to customers.
• Manage workflow with technicians to keep repairs moving efficiently.
• Maintain records of customer communications and approvals.
• Follow up on vehicle status and customer satisfaction.

Skills

Customer service

Sales skills

Leadership

Communication

Mechanical knowledge

Tools

Shop management software

Job description

D.I.B Automotive Group is seeking an experienced Automotive Service Advisor for the Discount Inspection & Brakes team in Pasadena, TX. The role requires strong mechanical knowledge, customer service, and sales ability to confidently manage customers and service flow.

Offering an annual earning range of $62,000–$120,000 based on experience, with a sign-on bonus up to $10,000, plus benefits and development opportunities within D.I.B Automotive Group.