Senior Automotive National Accounts Manager

CARFAX; Baltimore (MD); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

4-Day summer work weeks

Winter holiday break

401(k) / DCPP matching

Annual bonus program

Casual, dog-friendly office

Job summary

CARFAX in Baltimore is seeking a National Account Manager to lead strategic relationships with major dealer groups. You will build senior-level partnerships, develop account plans, and coordinate cross-functional teams to deliver value across the enterprise.

The role requires 10+ years in automotive account management, a travel‑friendly mindset, strong collaboration, and a proven ability to drive revenue through executive conversations and data‑driven insights.

Qualifications

• 10+ years of automotive account management experience.
• Ability to develop relationships at the corporate level within top dealer groups.
• Strong collaboration and internal relationship-building skills.
• Willingness to travel within the region, with some overnights.
• Proven ability in value creation and account planning.
• Ability to run agenda-driven meetings virtually or in person.
• Focus on delivering great customer experience and attention to detail in account management.
• Knowledge of dealer management software systems (plus).
• Must be a strategic thinker and problem solver.

Responsibilities

• Build relationships at all corporate levels within the assigned customer base.
• Cultivate new business development opportunities.
• Coordinate all client interactions across internal and customer-facing teams.
• Review and analyze customer performance data and metrics.
• Manage all phases of onboarding: implementation, deliverables, training.
• Respond rapidly to customer needs with exceptional service.

Skills

Automotive account management

Corporate relationship development

Cross-functional collaboration

Travel readiness

Account planning

Executive meeting facilitation

Customer experience focus

Dealer management software

Strategic thinking

Problem solving

Tools

Dealer management software

Job description

CARFAX in Baltimore is seeking a National Account Manager to lead strategic relationships with major dealer groups. You will build senior-level partnerships, develop account plans, and coordinate cross-functional teams to deliver value across the enterprise.

The role requires 10+ years in automotive account management, a travel‑friendly mindset, strong collaboration, and a proven ability to drive revenue through executive conversations and data‑driven insights.