Senior Automation & Service Engineer (m/f/d)

SINGLE USE SUPPORT GMBH; Northern (KY); Hybrid; USD 100,000 - 140,000; Full time

Job summary

SINGLE USE SUPPORT GMBH is seeking an experienced automation engineer to design and program PLC and HMI systems using Rockwell/Allen-Bradley and Siemens platforms. You will develop control logic, operator interfaces, alarms, and interlocks, and you will commission systems with FAT at our Kufstein, Austria facility.

The role requires installing, starting up, and validating equipment at US customer sites and traveling 75-90%.

Qualifications

• Technical education in automation engineering, electrical engineering, mechatronics, or a related field.
• Minimum 10 years of experience in industrial automation, controls engineering on the field.
• Strong expertise in Rockwell/Allen-Bradley PLC/HMI systems; Siemens experience is an advantage.
• Proven track record in commissioning, startup, troubleshooting, and service support for automated equipment.

Responsibilities

• Design and program PLC and HMI systems using Rockwell/Allen-Bradley and Siemens platforms.
• Develop control logic, operator interfaces, alarms, and interlock concepts.
• Commission automation systems and perform FAT at headquarters in Kufstein, Austria.
• Install, start up, and validate equipment at customer sites across the United States.
• Troubleshoot and resolve electrical, mechanical, and automation issues on-site and remotely.
• Execute SAT and ensure compliance with GMP and safety requirements.
• Create service documentation and maintain software and system records.
• Collaborate with Engineering, Project Management, and Quality teams.

Skills

Rockwell/Allen-Bradley PLC/HMI

Siemens platforms

Field startup/troubleshooting

Customer interaction

OT/IT security awareness

Education

Automation/Electrical/Mechatronics degree

10+ years industrial automation experience

GMP experience (a plus)

Tools

Studio 5000

FactoryTalk

Job description

• Design and program PLC and HMI systems, primarily using Rockwell/Allen-Bradley (Studio 5000, FactoryTalk) and Siemens platforms.
• Develop control logic, operator interfaces, alarms, and interlock concepts based on engineering specifications.
• Commission automation systems and perform Factory Acceptance Tests (FAT) at our headquarters in Kufstein, Austria.
• Install, start up, and validate equipment at customer sites across the United States.
• Troubleshoot and resolve electrical, mechanical, and automation-related issues both on-site and remotely.
• Execute Site Acceptance Tests (SAT) and ensure compliance with customer, GMP, and safety requirements.
• Create service documentation and maintain software and system records.
• Collaborate closely with Engineering, Project Management, and Quality teams throughout project execution.
• Ensure compliance with applicable electrical and machine safety standards.
• Support information security compliance by adhering to company policies and contributing to the protection of systems, data, and infrastructure.

Education

• Technical education in automation engineering, electrical engineering, mechatronics, or a related field.
• Minimum 10 years of experience in industrial automation, controls engineering on the field.
• Strong expertise in Rockwell/Allen-Bradley PLC/HMI systems; Siemens experience is an advantage.
• Proven track record in commissioning, startup, troubleshooting, and service support for automated equipment.
• Experience working directly with customers in demanding production environments; GMP experience is a plus.
• Strong knowledge of industrial controls, electrical systems, and industrial networks.
• Business fluent in English with excellent communication skills.
• High willingness to travel (75%-90%), including regular trips to Austria and customer sites across the US.
• Independent, hands‑on problem solver with a strong customer-focused mindset.
• Awareness of OT/IT security practices and commitment to working safely in regulated industrial environments.
• Valid driver's license
• Legal authorization to work in the U.S. is required. We do not sponsor employment visas, now or in the future