Automation Field Service Technician

Groninger USA; Charlotte (NC); On-site; USD 66,000 - 85,000; Full time

Benefits offered by this job

PTO 20 days

11 paid holidays

Gym reimbursement

Fresh fruit Mondays

Snacks and engagement events

Job summary

Kids for the Future in Charlotte, NC is seeking an Automation Field Service Technician to install and troubleshoot custom PLC and HMI designs at customer sites. You will be involved in design phase testing and work across multiple software platforms.

The role requires a high school diploma or GED, 5+ years in related field, 3+ years in Siemens/Allen-Bradley programming, and willingness to travel domestically.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 5+ years in related field and industry.
• 3+ years in Siemens and/or Allen Bradley programming.

Responsibilities

• Install and troubleshoot PLC/HMI hardware and software at customer sites.
• Coordinate with Automation Engineer to optimize software design on site.
• Participate in planned testing with technical staff on site.
• Perform service and file complete service reports after visits.

Skills

PLC programming

HMI programming

Troubleshooting

Field service

Travel domestically

Education

High school diploma or GED

Associates degree preferred

Tools

Studio 5000

RSLogix 500

FactoryTalk ME/SE

TIA Portal

Step 7

WinCC

Zenon

TwinCAT 3

Job description

• Location 14045 South Lakes Drive,Charlotte, NC, 28273,United States
• Base Pay $34.00 / Hour
• Employee Type FT Non-Exempt

Description

• 20 PTO days per calendar year and 11 paid holidays
• Competitive pay with opportunities for overtime
• Fresh fruit delivered every Monday!
• Gym reimbursement
• Extremely competitive benefits with significant employer contribution
• Snacks and engagement events
• Strong safety culture and supportive leadership
• Opportunities for continuous learning, skill development and cross-training across a variety of roles and processes
• A growing company that invests in continuous improvement, training and internal growth
• Temperature controlled manufacturing plant

The Automation Field Service Technician will install and troubleshoot custom engineered PLC and HMI program designs at customer sites. The Technician will be involved during the project design phase in in-house solutions testing. Qualified candidates exhibit a habit of learning through a detail oriented and consistent approach to customer projects.

Key Responsibilities Include:

• Installation of new, updated, and/or retrofitted filling machine hardware and software at customer site.
• Troubleshoot and resolve problems with installed Siemens or Allen Bradley PLC and HMI software. Coordinate with Automation Engineer to optimize and finalize software design using information on site. Programs primarily in Studio 5000, RSLogix 500, FactoryTalk ME/SE, TIA Portal, Step 7, WinCC, and Zenon. PLC programs primarily designed in ladder logic.
• Participate in planned testing for prepared designs alongside technical staff in office, including identifying potential problems on site.
• Perform service based on agreed-upon customer requirements.
• Timely, complete and accurate Service Report filing following customer visits.

Requirements:

• High school diploma or GED required. Associates degree preferred.
• 5 or more years’ experience in a related field and industry.
• 3 + years’ experience in Siemens and/or Allen Bradley programming required.
• Available to travel significantly domestically required.
• Experience with PLC and HMI programs.
• Knowledge of PackML programming principles a plus.
• Rockwell Studio 5000, FactoryTalk SE and Beckhoff TwinCAT 3 experience a plus.
• Experience with packaging machines a plus.
• Knowledge of German language and German standards (CE) a plus.