Senior Auto Service & Tire Store Leader

Sun Auto Tire & Service; Murphysboro (IL); On-site; USD 80,000 - 160,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Paid training

Benefits package

Paid time off

Employee discounts

Career growth

Job summary

Sun Auto Tire & Service is seeking a Store Manager to lead a single location, owning the customer experience, team development, financial results, safety, and day-to-day operations. You’ll recruit and coach the team, drive sales and profitability, manage inventory and vendor relations, and uphold safety and quality standards while working a flexible schedule, including weekends and holidays.

This role offers a growth path within the Sun Auto network, with bonus opportunities, comprehensive

Qualifications

• 5+ years of experience in automotive service, tire, retail, or store management.
• Demonstrated ability to motivate, coach, and lead high-performing teams.
• Experience managing store performance, KPIs, budgets, labor, inventory, or P&L-related results.
• Strong customer service, sales, problem-solving, and communication skills.
• Ability to work in a process-driven environment with attention to detail, accountability, and sound judgment.
• Comfortable using POS systems, basic computer tools, reports, and store performance data to guide decisions and coach performance.
• High school diploma or equivalent.
• Valid driver's license and successful completion of a Motor Vehicle Records check.
• Ability to work a flexible schedule based on business needs, including Saturdays, opening and closing shifts, and occasional holidays as applicable.
• Must be 18 years of age or older.

Responsibilities

• Lead the store team to deliver a professional, customer-first experience that builds trust, repeat business, and long-term customer relationships.
• Recruit, hire, onboard, train, coach, and develop teammates to drive performance, engagement, and retention.
• Set clear expectations and hold the team accountable while maintaining a positive, inclusive, and safety-focused work environment.
• Analyze store metrics and execute action plans to meet or exceed targets—sales, car count, average repair order, gross profit, labor, productivity, conversion, and controllable expenses.
• Own store-level P&L by driving revenue growth, labor efficiency, cost control, and inventory discipline.
• Manage parts and tire inventory in the POS, including receiving, invoicing, returns, core returns, and warranty tracking.
• Resolve escalated customer concerns with urgency and professionalism, partnering with District leadership and Customer Care as needed.
• Serve as the primary store contact for vendors, facilities, and equipment needs, escalating through the appropriate channels.
• Keep the store clean, safe, organized, and compliant with company standards, safety procedures, and applicable regulatory requirements.
• Work a flexible schedule based on business needs—including opening and closing shifts, weekends, and occasional holidays as applicable; perform other duties as assigned.

Skills

Team leadership

Operations management

Sales experience

Customer service

Communication

POS systems

Problem solving

Attention to detail

Flexibility

Driver's license

Education

High school diploma

Tools

POS software

Job description

Sun Auto Tire & Service is seeking a Store Manager to lead a single location, owning the customer experience, team development, financial results, safety, and day-to-day operations. You’ll recruit and coach the team, drive sales and profitability, manage inventory and vendor relations, and uphold safety and quality standards while working a flexible schedule, including weekends and holidays.

This role offers a growth path within the Sun Auto network, with bonus opportunities, comprehensive