Store Manager - Auto Service & Tire with Growth & Bonus

Sun Auto Tire & Service; Chatham (IL); Presencial; USD 80.000 - 160.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive pay bonus

Paid training

Benefits (medical, dental, vision)

Paid time off

Employee discounts

Career advancement

Resumo da vaga

Sun Auto Tire & Service is seeking a Store Manager (Automotive Service & Tire) to lead a high-performing location with full P&L ownership. You’ll drive sales, control costs, and develop a safety-focused team onsite in a fast-paced environment.

You’ll recruit, coach, and empower staff, set performance expectations, and partner with district leadership to deliver exceptional customer experiences. This role offers opportunities for growth within the Sun Auto network.

Qualificações

• 5+ years of experience in automotive service, tire, retail, or store management.
• Demonstrated ability to motivate, coach, and lead high-performing teams in a fast-paced, customer-facing environment.
• Experience managing store performance, operational plans, KPIs, budgets, labor, inventory, or P&L-related results.
• Strong customer service, sales, problem-solving, and communication skills, with the ability to resolve issues professionally and follow through on commitments.
• Ability to work in a process-driven environment with attention to detail, accountability, and sound judgment.
• Comfortable using POS systems, basic computer tools, reports, and store performance data to guide decisions and coach performance.
• High school diploma or equivalent.
• Valid driver’s license and successful completion of a Motor Vehicle Records check.
• Ability to work a flexible schedule based on business needs, including Saturdays, opening and closing shifts, and occasional holidays as applicable.
• Must be 18 years of age or older.

Responsabilidades

• Lead the store team to deliver a professional, customer-first experience that builds trust, repeat business, and long-term customer relationships.
• Recruit, hire, onboard, train, coach, and develop teammates to drive performance, engagement, and retention.
• Set clear expectations and hold the team accountable while maintaining a positive, inclusive, and safety-focused work environment.
• Analyze store metrics and execute action plans to meet or exceed targets—sales, car count, average repair order, gross profit, labor, productivity, conversion, and controllable expenses.
• Own store-level P&L by driving revenue growth, labor efficiency, cost control, and inventory discipline.
• Manage parts and tire inventory in the POS, including receiving, invoicing, returns, core returns, and warranty tracking.
• Resolve escalated customer concerns with urgency and professionalism, partnering with District leadership and Customer Care as needed.
• Serve as the primary store contact for vendors, facilities, and equipment needs, escalating through the appropriate channels.
• Keep the store clean, safe, organized, and compliant with company standards, safety procedures, and applicable regulatory requirements.
• Work a flexible schedule based on business needs—including opening and closing shifts, weekends, and occasional holidays as applicable; perform other duties as assigned.

Conhecimentos

Store leadership

Sales proficiency

Operations management

Team development

Customer service

Communication

Formação

High school diploma or equivalent

Ferramentas

POS systems

Store reports

Descrição da vaga

Sun Auto Tire & Service is seeking a Store Manager (Automotive Service & Tire) to lead a high-performing location with full P&L ownership. You’ll drive sales, control costs, and develop a safety-focused team onsite in a fast-paced environment.

You’ll recruit, coach, and empower staff, set performance expectations, and partner with district leadership to deliver exceptional customer experiences. This role offers opportunities for growth within the Sun Auto network.