Senior Auto Physical-Damage Claims Specialist

Intact Insurance U.S.; Alpharetta (GA); Hybrid; USD 69,000 - 98,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Mental health support

Life insurance

Disability insurance

Parental leave

Voluntary benefits

Job summary

Intact Insurance U.S. is seeking a Senior Claim Representative - Auto Physical Damage to join our claims team in a hybrid arrangement across Alpharetta, GA and other listed U.S. offices.

You will handle complex auto physical damage claims, determine coverage and liability, and negotiate settlements within authority while maintaining timely communication with all stakeholders. The ideal candidate brings 2–6 years of auto claims experience, a bachelor’s degree or equivalent, and active adjuster

Qualifications

• Bachelor’s degree or equivalent required.
• 2–6 years auto physical damage claims experience.
• Heavy Equipment experience desired.
• Active adjuster licenses or ability to obtain required licenses.

Responsibilities

• Conduct timely contacts to determine coverage, liability, and damages.
• Review policy language, endorsements, certificates of insurance, and applicable contracts.
• Obtain and analyze statements, reports, photographs, estimates, and other documentation.
• Establish, monitor, and adjust claim reserves to reflect exposure.
• Coordinate with independent adjusters, appraisers, repair facilities, legal counsel and others.
• Identify fraud indicators, coverage concerns, subrogation opportunities and take action.
• Negotiate and resolve claims within delegated authority.
• Document claim activity and maintain proactive communication.

Skills

Auto claims experience

Bachelor’s degree

Licenses (adjuster)

Strong communication

Analytical skills

Heavy Equipment exp

Coverage investigations

Education

Bachelor’s degree or equivalent

Job description

Intact Insurance U.S. is seeking a Senior Claim Representative - Auto Physical Damage to join our claims team in a hybrid arrangement across Alpharetta, GA and other listed U.S. offices.

You will handle complex auto physical damage claims, determine coverage and liability, and negotiate settlements within authority while maintaining timely communication with all stakeholders. The ideal candidate brings 2–6 years of auto claims experience, a bachelor’s degree or equivalent, and active adjuster