Senior Auto Parts Sales & Service Specialist

AutoZone, Inc.; Lowell (IN); On-site; USD 28,000 - 38,000; Full time

Job summary

AutoZone, Inc. is seeking a Senior Retail Sales Associate to deliver WOW! Customer Service by helping customers find the right automotive parts and solutions. You will support store operations, assist with product selection, and offer expert advice to enhance the shopping experience.

You will engage with customers in English and Spanish, participate in inventory management, and apply safety policies while contributing to sales goals and store performance metrics.

Qualifications

• Must be at least 18 years old.
• Basic automotive parts knowledge.
• Strong communication skills in English; ability to assist Spanish-speaking customers.

Responsibilities

• Assist customers with product selection and provide automotive advice.
• Maintain organized, well-stocked inventory and follow loss prevention policies.
• Support store operations, drive sales, and meet performance metrics.
• Utilize diagnostic tools to read codes and suggest solutions to customers.
• Follow safety policies and use PPE as required.
• Install commonly requested parts such as wiper blades, batteries, and bulbs.

Skills

Bilingual Spanish/English

Exceptional communication

Customer service

Education

High school diploma or GED

ASE Certification

Job description

AutoZone, Inc. is seeking a Senior Retail Sales Associate to deliver WOW! Customer Service by helping customers find the right automotive parts and solutions. You will support store operations, assist with product selection, and offer expert advice to enhance the shopping experience.

You will engage with customers in English and Spanish, participate in inventory management, and apply safety policies while contributing to sales goals and store performance metrics.