Senior Auto Parts Sales & Service Specialist

AutoZone, Inc.; Sharon (Mercer County); On-site; USD 32,000 - 52,000; Full time

Job summary

AutoZone, Inc. is hiring for a Senior Retail Sales Associate to deliver WOW! Customer Service by helping customers find the right automotive parts and solutions.

You will support sales goals, maintain a well-stocked store, and provide expert advice to shoppers in a fast-paced environment. The role emphasizes teamwork, leadership, and hands-on product knowledge, with opportunities for growth within a vital segments of the automotive retail industry.

Qualifications

• Customer interactions require clear, professional communication and trustworthy automotive advice.
• Ability to lead and collaborate with managers and teammates daily.
• Track sales goals and store performance while guiding customer-centric service.
• Restock and organize inventory; follow cash handling and loss-prevention procedures.
• Follow structured processes and safety policies to maintain a secure work environment.
• Stay current on automotive parts, tools, and AutoZone promotions for upsell opportunities.
• Use diagnostic tools to read codes and recommend solutions to customers.

Responsibilities

• Engage with customers and provide automotive advice to improve the shopping experience.
• Collaborate with store leadership to motivate the team and maintain a productive environment.
• Recommend products and promotions to meet sales goals and improve store metrics.
• Restock, organize, and safeguard inventory; perform proper cash handling and loss prevention.
• Follow company processes and safety policies; use PPE as required.
• Maintain up-to-date knowledge of automotive parts and installation services.
• Assist customers with installations of wiper blades, batteries, and light bulbs.

Skills

Customer Service

Communication

Leadership

Sales & Metrics

Inventory Management

Safety Compliance

Product Knowledge

Education

High School Diploma or GED

Job description

AutoZone, Inc. is hiring for a Senior Retail Sales Associate to deliver WOW! Customer Service by helping customers find the right automotive parts and solutions.

You will support sales goals, maintain a well-stocked store, and provide expert advice to shoppers in a fast-paced environment. The role emphasizes teamwork, leadership, and hands-on product knowledge, with opportunities for growth within a vital segments of the automotive retail industry.