Senior Auto Parts Sales & Service Expert

AutoZone, Inc.; Munsons Corners (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

AutoZone is hiring a Senior Retail Sales Associate to deliver WOW! customer service by helping customers find the right parts, installing basic items, and keeping the sales floor welcoming.

The role requires bilingual communication (Spanish and English), automotive knowledge, ASE certification, and a willingness to work a full-time schedule including mornings, nights, weekends, and overtime.

You will work with the team to meet sales goals, manage stock, and uphold safety policies.

Qualifications

• Bilingual communication in English and Spanish is required.
• Experience delivering customer service in a retail setting is preferred.
• Knowledge of automotive parts and basic installations is beneficial.

Responsibilities

• Deliver WOW! customer service by helping customers find the right parts and advising on solutions.
• Maintain well-stocked inventory and support store operations.
• Assist customers with basic installations (e.g., wiper blades, batteries, light bulbs).
• Follow safety policies and use PPE to maintain a secure work environment.
• Utilize diagnostic tools to read codes and recommend solutions.

Skills

Bilingual Spanish-English

Customer service

Automotive knowledge

Education

ASE Certification

High School Diploma or GED

Job description

AutoZone is hiring a Senior Retail Sales Associate to deliver WOW! customer service by helping customers find the right parts, installing basic items, and keeping the sales floor welcoming.

The role requires bilingual communication (Spanish and English), automotive knowledge, ASE certification, and a willingness to work a full-time schedule including mornings, nights, weekends, and overtime.

You will work with the team to meet sales goals, manage stock, and uphold safety policies.