Senior Auto Parts Sales Associate — WOW Customer Service

AutoZone

Riverton (AL)

On-site

USD 17,000 - 22,000

Full time

14 days+

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Job summary

AutoZone’s store teams are the frontline of WOW! customer service, ensuring customers find the right parts and solutions for their automotive needs. Join our team as a Senior Retail Sales Associate, where you\'ll deliver WOW!

Customer Service by exceeding expectations and making a real difference for our customers. This role offers growth opportunities in a essential retail environment. You’ll assist with product selection, explain automotive parts, perform installations (wiper blades,

Qualifications

Minimum Age Requirement: Must be at least 18 years old to apply.
Automotive Knowledge: Basic knowledge of automotive parts is required.
Physical Requirements: Ability to lift, load and deliver merchandise.
Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

Responsibilities

Customer Assistance & Communication – Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
Leadership & Teamwork – Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.
Sales & Metrics Mindedness – Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.
Inventory Management & Store Operations – Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.
Process Orientation & Safety Compliance – Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use PPE (Personal Protective Equipment) to maintain a secure work environment.
Product Knowledge & Installation Services – Stay up-to-date on automotive parts, tools, and promotions through AutoZone systems. Assist customers with installation of wiper blades, batteries, and light bulbs.
Diagnostics Support – Use diagnostic tools to read codes from customer vehicles and recommend solutions.