Senior Auto Parts Sales Pro - WOW Customer Service

AutoZone

Midlothian (IL)

On-site

USD 28,000 - 38,000

Full time

14 days+

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Job summary

AutoZone’s store teams are the frontline of WOW! customer service, ensuring customers find the right parts and solutions for their automotive needs. Senior Retail Sales Associate, you will play a key role in delivering WOW!

Customer Service by exceeding expectations and making a real difference for our customers. Join AutoZone to lead with teamwork, share automotive knowledge, assist with installations, and help drive store performance.

Qualifications

18+ years old and eligible to work in the US
Basic automotive parts knowledge required
Physical ability to lift, load and deliver merchandise
Full-time schedule including mornings, nights, weekends, and overtime as needed

Responsibilities

Customer Assistance & Communication – Engage with customers with professional communication
Leadership & Teamwork – Collaborate with managers and teammates
Sales & Metrics Mindedness – Recommend products and promotions to reach sales goals
Inventory Management & Store Operations – Restock, organize, and handle store operations
Process Orientation & Safety Compliance – Follow structured processes and safety policies
Product Knowledge & Installation Services – Stay updated on parts and provide installation help
Diagnostics Support – Use diagnostic tools to read codes and suggest solutions