Senior Auto Parts Dispatch & Delivery Lead

NAPA; Arvada (CO); On-site; USD 52,000 - 72,000; Full time

Job summary

NAPA Auto Parts in Arvada, CO is hiring a Dispatch Supervisor to plan local deliveries to wholesale customers and lead a team of drivers. You will coordinate deliveries, optimize routes, and act as the liaison between accounts, store, and drivers to ensure high service levels.

This role emphasizes leadership, strong communication, and the ability to work in a fast-paced environment while maintaining accuracy in parts selection and delivery times.

Qualifications

• High School Diploma or equivalent required.
• Experience in retail automotive service preferred.
• Strong communication and leadership skills.

Responsibilities

• Assigns drivers to deliveries based on product, location and timing.
• Tracks driver progress along routes.
• Balances workloads, break times, and customer needs.
• Checks in/out times and transfers records for analysis.
• Receives and resolves customer requests or complaints.
• Acts as driver during peak delivery times.

Skills

Leadership

Communication

Time management

Analytical

Customer service

Team coordination

Education

High School Diploma or equivalent

Job description

NAPA Auto Parts in Arvada, CO is hiring a Dispatch Supervisor to plan local deliveries to wholesale customers and lead a team of drivers. You will coordinate deliveries, optimize routes, and act as the liaison between accounts, store, and drivers to ensure high service levels.

This role emphasizes leadership, strong communication, and the ability to work in a fast-paced environment while maintaining accuracy in parts selection and delivery times.