Senior Auto Parts Counter Pro — Fast-Paced, Customer-Focused

Peltier Automotive Group; Longview (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation

Paid Holidays

Paid Maternity Leave

Paid Paternity Leave

Paid Bereavement

Paid Training

Job summary

Peltier Automotive Group in Longview, TX is seeking an experienced Parts Counterperson to support our service team and provide customers with efficient, friendly service in a fast-paced dealership environment. You will handle parts sales from start to finish, quote prices, verify part availability, pull orders, and coordinate with service staff to ensure accurate pricing and timely delivery.

A high school diploma and prior auto parts sales experience are preferred, with strong math and customer

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred).
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high-level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

Skills

Customer service

Interpersonal skills

Time management

Reading maintenance documents

Mathematical calculations

Driving license

Education

High School Diploma or equivalent

Job description

Peltier Automotive Group in Longview, TX is seeking an experienced Parts Counterperson to support our service team and provide customers with efficient, friendly service in a fast-paced dealership environment. You will handle parts sales from start to finish, quote prices, verify part availability, pull orders, and coordinate with service staff to ensure accurate pricing and timely delivery.

A high school diploma and prior auto parts sales experience are preferred, with strong math and customer