Auto Parts Counter Pro - Fast-Paced & Customer-Focused

Peltier Ford; Longview (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation

Paid Holidays

Paid Maternity Leave

Paid Paternity Leave

Paid Bereavement

Paid Training

Job summary

Peltier Ford is seeking an experienced Parts Counterperson in Longview, Texas. The ideal candidate thrives in a fast-paced, professional environment and will assist customers with parts needs from start to finish.

The role emphasizes accurate parts catalog reference, friendly communication, and reliable processing of orders and payments. Equal opportunity employer with comprehensive benefits listed above.

Qualifications

• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures/amounts including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and pricing aligns with the estimate.
• Provide high-level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks for stock accuracy.
• Notify parts manager of out-of-stock parts or shop materials needing attention.
• Locate out-of-stock parts from outside source and submit emergency orders if necessary.
• Make sure internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.

Skills

Interpersonal skills

Time management

Reading safety docs

Mathematical calculations

Driver's license

Education

High School Diploma or equivalent

Job description

Peltier Ford is seeking an experienced Parts Counterperson in Longview, Texas. The ideal candidate thrives in a fast-paced, professional environment and will assist customers with parts needs from start to finish.

The role emphasizes accurate parts catalog reference, friendly communication, and reliable processing of orders and payments. Equal opportunity employer with comprehensive benefits listed above.