Automotive Parts Specialist - Fast-Paced, Customer-Focused

ZT Automotive Group; Alvin (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

ZT Automotive Group is seeking an experienced Automotive Parts Counterperson to join our team in Texas. You will handle parts inquiries, fulfill sales requests, and ensure customers and technicians receive the correct parts promptly.

You will work closely with the Parts Manager, Service Department, and dealership staff to maintain accurate inventory and support department performance. Strong parts operations knowledge and a customer-focused approach are essential.

Qualifications

• Previous automotive parts experience is required.
• Automotive dealership experience is required.
• Strong knowledge of parts operations and inventory management.

Responsibilities

• Assist retail customers, service technicians, and internal departments with identifying and purchasing the correct parts.
• Provide knowledgeable customer service while maintaining relationships with customers and dealership personnel.
• Process parts sales, special orders, and returns accurately and efficiently.
• Maintain accurate inventory records and notify the Parts Manager of discrepancies.
• Communicate parts availability and order status to customers and service personnel.
• Coordinate special-order parts for retail customers and service repair orders.
• Ensure technicians have parts available to support shop productivity and repair orders.

Skills

Customer service

Communication

Multitasking

Time management

Teamwork

Attention to detail

Job description

ZT Automotive Group is seeking an experienced Automotive Parts Counterperson to join our team in Texas. You will handle parts inquiries, fulfill sales requests, and ensure customers and technicians receive the correct parts promptly.

You will work closely with the Parts Manager, Service Department, and dealership staff to maintain accurate inventory and support department performance. Strong parts operations knowledge and a customer-focused approach are essential.