Senior Auto Master Technician & Team Leader

Pep Boys; Springfield (MA); On-site; USD 47,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay (DailyPay)

ASE certifications funded

Job summary

Pep Boys in Springfield, MA seeks a Master Technician with deep diagnostic skills to lead a shop team. You will diagnose drivability, air conditioning and electrical issues, educate customers, and deliver superior service while maintaining a neat, safe shop.

The role requires 5+ years of automotive experience, ASE certifications (A1–A8 preferred), 609 certification, a valid driver's license, and flexible hours including weekends.

Qualifications

• High School Diploma or GED
• 5+ years of automotive diagnostic, problem-solving and repair experience
• 8+ ASE certifications (A1 through A8) preferred
• Section 609 Certification required
• State Inspection license if applicable
• High level of motivation, energy and a customer-focused attitude
• Must have a valid driver's license
• Availability to work days, nights, holidays, and weekends as needed

Responsibilities

• Diagnose and repair to specifications — brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician A, Technician B, Mechanic, General Service Technician)
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Continuously learn new technical information and techniques in formal training sessions to stay current with automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop
• Adhere to all company policies, procedures, safety, and environmental rules

Skills

Automotive diagnostics

Problem-solving

Repair experience

ASE certifications (A1–A8)

Section 609 Certification

State Inspection license

Customer service mindset

Flexibility to work weekends

Education

High School Diploma or GED

Job description

Pep Boys in Springfield, MA seeks a Master Technician with deep diagnostic skills to lead a shop team. You will diagnose drivability, air conditioning and electrical issues, educate customers, and deliver superior service while maintaining a neat, safe shop.

The role requires 5+ years of automotive experience, ASE certifications (A1–A8 preferred), 609 certification, a valid driver's license, and flexible hours including weekends.