Senior Auto Claims Adjuster

Brotherhood Mutual Insurance Company; Fort Wayne (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Brotherhood Mutual Insurance Company in Fort Wayne, IN is seeking an experienced Claims Analyst to analyze and resolve assigned claims in line with department standards. You will investigate coverage issues, liabilities, and reserves, and coordinate with independent adjusters and attorneys to reach equitable settlements.

The role emphasizes strong communication, documentation, and adherence to regulatory and company guidelines, with opportunities for career growth within Casualty Claims.

Qualifications

• Bachelor's degree or completed AIC or CPCU parts required.
• Must be able to pass mandatory adjuster licensing requirements.
• 3+ years of claim technical experience is required.
• AIC/CPCU or related coursework is desirable.
• Experience with Brotherhood Mutual claims systems is preferred.

Responsibilities

• Resolve assigned auto and other claims within established authority promptly and equitably.
• Investigate coverage, liability, damages, and reserves; obtain supporting information.
• Communicate with insureds, claimants, agents, attorneys, and service providers to support resolution.
• Maintain accurate claim file documentation and data entry per guidelines.
• Identify cost containment, loss mitigation, and subrogation opportunities.
• Handle litigated claims by coordinating with legal counsel as needed.
• Participate in departmental meetings and training to support department objectives.

Skills

Effective communication

Independent decision making

Interpersonal skills

Negotiation techniques

Organizational skills

Education

Bachelor's degree

AIC/CPCU

Job description

Brotherhood Mutual Insurance Company in Fort Wayne, IN is seeking an experienced Claims Analyst to analyze and resolve assigned claims in line with department standards. You will investigate coverage issues, liabilities, and reserves, and coordinate with independent adjusters and attorneys to reach equitable settlements.

The role emphasizes strong communication, documentation, and adherence to regulatory and company guidelines, with opportunities for career growth within Casualty Claims.