Senior Auto Bodily Injury Claims Adjuster (Remote)

National General; United States; On-site; USD 54,000 - 178,000; Full time

Job summary

National General is seeking an experienced claims adjuster to investigate and confirm loss facts for advanced auto claims. You will determine coverage, liability and damages and negotiate settlements within authority.

The role emphasizes customer service, collaboration and accurate claims resolution. Experience with auto insurance claims, strong communication, and the ability to work independently are preferred.

Qualifications

• Advanced understanding of insurance policies written by the company and the industry.
• Experience handling auto claims investigations, coverage, liability and damages.

Responsibilities

• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with discretion and independence within increased authority
• For claims involving injuries, reviews, evaluates, and negotiates basic to moderate injury claims
• Recognizes and identifies body parts of a vehicle and understands other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle
• Applies increased experience in the Adjuster II level or a rotation into a specialty position

Skills

Case Management

Claims Administration

Claims Resolution

Claims Review

Collaboration

Communication

Customer Service

Empathy

Insurance Claims Investigations

Technology Use

Education

Bachelor's Degree (Preferred)

Job description

National General is seeking an experienced claims adjuster to investigate and confirm loss facts for advanced auto claims. You will determine coverage, liability and damages and negotiate settlements within authority.

The role emphasizes customer service, collaboration and accurate claims resolution. Experience with auto insurance claims, strong communication, and the ability to work independently are preferred.