Senior Auto Bodily Injury Claims Adjuster II

Horace Mann; Springfield (IL); On-site; USD 58,000 - 79,000; Full time

Job summary

Horace Mann seeks an experienced Bodily Injury Adjuster II to investigate, evaluate, negotiate, and resolve auto bodily injury claims while delivering an exceptional customer experience. You will independently manage a diverse inventory of claims, assessing liability, injuries, medical bills, and damages, and collaborate with claimants, attorneys, providers, and partners.

This role offers growth toward complex litigation and high-exposure claims, requiring strong analytical, negotiation, and

Qualifications

• Experience handling bodily injury claims.
• Ability to investigate coverage, liability, and damages independently.
• Strong analytical, negotiation, and decision-making skills.
• Excellent verbal and written communication skills.
• Ability to obtain and maintain state adjuster licenses.

Responsibilities

• Verify coverage, investigate liability, and determine the scope of damages for assigned bodily injury claims.
• Conduct thorough, detailed, and accurate investigations to evaluate claim facts and determine appropriate resolutions.
• Evaluate injuries, medical records, and medical bills to determine causation, liability, and claim value.
• Analyze claim information and move claims toward timely and appropriate resolution.
• Negotiate settlements in accordance with company best claim practices and applicable state regulations.
• Manage an assigned inventory of bodily injury claims while working independently and making sound claims decisions.
• Gain exposure to claims involving litigation, partnering with leaders or peers as appropriate.
• Maintain ownership of the claim throughout the claim lifecycle while providing a seamless customer experience.

Skills

Bodily Injury Claims

Negotiation

Analytical Skills

Communication Skills

Independent Work

Tools

Claims Software

Job description

Horace Mann seeks an experienced Bodily Injury Adjuster II to investigate, evaluate, negotiate, and resolve auto bodily injury claims while delivering an exceptional customer experience. You will independently manage a diverse inventory of claims, assessing liability, injuries, medical bills, and damages, and collaborate with claimants, attorneys, providers, and partners.

This role offers growth toward complex litigation and high-exposure claims, requiring strong analytical, negotiation, and