Senior Authentication & Identity Program Lead

Amazon; Irvine (CA); On-site; USD 149,000 - 201,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon’s Identity Security and Abuse Prevention team is seeking a Senior Technology Program Manager to secure hundreds of thousands of workforce users and tens of millions of customer interactions. You will own the strategy and delivery of authentication, authorization, and account‑management tools across frontend, backend and customer data.

You will partner with security, Customer Service, user experience and engineering to create scalable technology for our rapidly evolving business.

Qualifications

• 5+ years of technical product or program management experience.
• 5+ years of working directly with engineering teams experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.

Responsibilities

• Manage the lifecycle of complex cross-functional programs with considerable impact.
• Deliver and maintain the overall strategy, driving teams inside and outside of the organization to deliver results.
• Design the next generation of customer service authentication systems, meeting the needs of the future of the business.
• Gain consensus across teams in the security organization and the business. Influencing without authority, always seeking to enable the business securely.
• Provide context for business/technology choices with a lens to long-term value.
• Communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information.
• Break abstract goals into attainable, measurable work items.

Skills

Technical program management

Cross-functional collaboration

Stakeholder management

Job description

Amazon’s Identity Security and Abuse Prevention team is seeking a Senior Technology Program Manager to secure hundreds of thousands of workforce users and tens of millions of customer interactions. You will own the strategy and delivery of authentication, authorization, and account‑management tools across frontend, backend and customer data.

You will partner with security, Customer Service, user experience and engineering to create scalable technology for our rapidly evolving business.