Senior Audio Visual Technician

Howard Technology Solutions; Texas; Remote; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior AV Technician to join their remote team. This role involves the installation, maintenance, and troubleshooting of advanced audiovisual systems across diverse settings. You'll have the opportunity to lead projects, mentor junior staff, and ensure top-notch service delivery. With a strong focus on customer satisfaction, you will interact directly with clients and provide essential training on AV systems. This position offers a dynamic work environment and the chance to be part of a rapidly growing company that values innovation and excellence in technology solutions.

Benefits

Medical Insurance

Disability Insurance

Life Insurance

401K Retirement

Education Reimbursement

Paid Holidays

Paid Vacations

Qualifications

• 10+ years of experience in AV installation and troubleshooting.
• Proficiency in AV control systems and signal flow.

Responsibilities

• Install and configure AV equipment for various environments.
• Lead AV installation projects and mentor junior technicians.

Skills

AV system installation

Troubleshooting AV systems

Client interaction

Project management

Networking principles

Education

High school diploma

Technical certifications

Degree in related field

Tools

Crestron

AMX

Extron

Job description

This is a remote position that requires you to be located within a specific territory and frequently travel to customer sites in South Texas.

ABOUT HOWARD TECHNOLOGY SOLUTIONS

Howard Technology Solutions stands at the forefront of advanced technology services. As the fastest-growing division of Howard Industries Inc., our double-digit growth year after year sets us apart and establishes our dominant presence in the industry. With the financial strength of a parent company generating over multi-billion in revenue and strong partnerships with technology leaders like Cisco, Microsoft, HPE, Google, and Lenovo, we are not just resellers; we are pioneers in technology solutions customized for our clients’ needs.

SUMMARY OF POSITION

The Senior AV Technician is responsible for the installation, configuration, maintenance, and troubleshooting of audiovisual systems in various settings, including corporate environments, educational institutions, and event spaces. This role requires extensive knowledge of AV technology, system integration, and client interaction, as well as the ability to lead projects, mentor junior technicians, and ensure all installations meet high industry standards.

AV TECHNICIAN RESPONSIBILITIES :

• Install, configure, and test AV equipment such as projectors, displays, sound systems, control systems, and video conferencing solutions.
• Set up and calibrate AV systems to ensure optimal performance.
• Run and terminate various types of cables, including HDMI, Cat6, and fiber optics.

Troubleshooting & Maintenance :

• Diagnose and resolve technical issues with AV systems, including signal flow problems, connectivity issues, and equipment failures.
• Perform regular maintenance and updates on AV equipment to ensure long-term reliability.
• Provide technical support during events, presentations, and meetings.

Lead Project :

• Lead AV installation projects with the assistance of technicians and associate technicians.
• Coordinate with site managers and other team members to meet project deadlines and quality standards.
• Document project progress daily, including system configurations, wiring diagrams changes (redlines), and installation notes.

Client Interaction & Training :

• Serve as the primary point of contact for clients during installation and support phases in the site manager’s absence.
• Provide knowledge transfer to clients and end-users on AV system operation (training to be provided by Presales upon request).
• Mentor and train associate technicians, guiding best practices, troubleshooting, and installation procedures.
• Assist in developing standard operating procedures for AV installations and maintenance.

QUALIFICATIONS :

Education & Experience :

• High school diploma or equivalent; relevant technical certifications or a degree in a related field preferred.
• Minimum of 10 years of experience in commercial AV installation, system integration, and troubleshooting.
• Extensive experience with AV control systems (Crestron, AMX, Extron) and AV signal flow.

Technical Skills :

• Proficiency in configuring and troubleshooting AV equipment, including projectors, displays, audio systems, video conferencing equipment, and control systems.
• Strong understanding of networking principles, including VLANs, IP addressing, and AV over IP technologies.
• Ability to read and interpret wiring diagrams, manuals, and schematics.

Soft Skills :

• Excellent problem-solving skills with a focus on customer satisfaction.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team, with strong attention to detail.
• Ability to manage multiple projects and prioritize tasks effectively.

PHYSICAL REQUIREMENTS :

• Ability to lift and carry equipment up to [insert weight, e.g., 50 lbs.].
• Comfortable working at heights, such as on ladders or scaffolding.
• Willingness to travel to various job sites as needed.

CERTIFICATIONS :

• CTS (Certified Technology Specialist) or equivalent certification highly desirable.
• Manufacturer certifications (e.g., Crestron, Extron, Dante) a plus.

BENEFITS :

• Medical Insurance
• Disability Insurance
• Life Insurance
• 401K Retirement
• Education Reimbursement
• Paid Holidays
• Paid Vacations

Equal Opportunity Employer Vet / Disabled