Senior Associate, Studio Design

BNY Mellon; New York (NY); On-site; USD 58,000 - 124,000; Full time

Job summary

BNY Mellon is seeking a Senior Product Designer in New York, focused on Fund and Investor Solutions. You will craft user-centered experiences, map journeys, and design complex banking interfaces that feel delightful yet practical.

You will collaborate with product managers, engineers, and stakeholders to distill intricate requirements into clear design solutions, contributing to a global design system and ensuring visual consistency across products.

Qualifications

• Lead with a user-first approach addressing user needs, behaviors, and insights from research.
• Map and analyze end-to-end user journeys across customers, operations, servicing teams and systems.
• Design complex web interfaces and workflows with intuitive layouts and interaction models.

Responsibilities

• Bring a consumer lens to banking products to deliver delightful experiences.
• Collaborate with product managers and engineers to align design with business goals.
• Contribute to a global design system and reusable components.

Skills

User-Centered Design

Journey Mapping

Interaction & UI Design

Design Tools (Figma, Miro)

Design System Knowledge

Complex Systems Knowledge

Cross-Functional Collaboration

Communication & Storytelling

Tools

Figma

Miro

Job description

We're seeking a future team member for the role of Senior Associate, Product Designer to join our Fund and Investor Solutions team. This role is based in New York, NY.

In this role, you'll make an impact in the following ways:

We are seeking a Senior Product Designer with experience working with, defining, and designing systems to bring creativity, strategic insight, and user-centered thinking to our team. This role requires an individual who excels in collaboration, design execution, and the ability to drive impactful user experiences. In particular, you'll focus on bringing a consumer lens to our banking products making them delightful to use.

The Ideal Candidate Will Bring The Following Expertise

Craft

• User-Centered Design - Lead with a user-first approach, ensuring all design choices address user needs, behaviors, and insights from research. Drive a seamless and intuitive product experience by deeply understanding our users.
• Journey Mapping - Map and analyze end-to-end user journeys across customers, operations, servicing teams and systems to identify pain points, key moments, and opportunities for improvement. Use journey maps to align teams on a shared vision of user needs, ensuring a cohesive and supportive experience at each stage.
• Interaction and UI Design - Demonstrates mastery in designing complex web interfaces and workflows, creating products that are both highly functional and visually engaging. Skilled in developing intuitive layouts, navigation patterns, and interaction models for intricate systems. Thoughtfully uses animation and micro-interactions to guide users, making complex tasks more approachable and enhancing the overall product experience.
• Proficiency in Design Tools - Possess advanced skills in tools such as Figma and Miro, to create high-fidelity wireframes, prototypes, and mockups that clearly communicate interaction models and UI specifications.
• Design System Knowledge - Experience with and contribute to a global design system that ensures visual consistency across interfaces. Develop workflow patterns and components that can then be reused by other teams.
• Complex Systems Knowledge - Bring an understanding of the unique challenges of designing and maintaining complex systems, with an ability to distill intricate requirements into clear design solutions that facilitate user understanding and interaction.
• Cross-Functional Collaboration - Work closely with product managers, engineers, and stakeholders to align design efforts with business goals, transforming complex requirements into clear, functional design solutions that respect technical constraints.
• Effective Communication and Storytelling - Articulate design concepts and rationale to diverse stakeholders, making complex ideas accessible. Use storytelling to engage others in the product vision, fostering alignment and enthusiasm.

Systems thinking

• Design System Knowledge - Experience with and contribute to a global design system that ensures visual consistency across interfaces. Develop workflow patterns and components that can then be reused by other teams.
• Complex Systems Knowledge - Bring an understanding of the unique challenges of designing and maintaining complex systems, with an ability to distill intricate requirements into clear design solutions that facilitate user understanding and interaction.

Collaboration and Communication

• Cross-Functional Collaboration - Work closely with product managers, engineers, and stakeholders to align design efforts with business goals, transforming complex requirements into clear, functional design solutions that respect technical constraints.
• Effective Communication and Storytelling - Articulate design concepts and rationale to diverse stakeholders, making complex ideas accessible. Use storytelling to engage others in the product vision, fostering alignment and enthusiasm.

A portfolio is required to be considered for this position

This portfolio should demonstrate some or most of the expertise described above and should be enough of a visual indicator that you're qualified for the role. Portfolio may be provided as a Figma link, PDF, or personal site.

Typically, we'd expect 3-8 years of experience, or equivalent expertise demonstrated through portfolio and impact.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $58,000 and $124,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.