Director, Product Design

BNY; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

BNY is seeking a Director of Product Design for Wealth Services in New York City. The role emphasizes leadership across user research, interaction design, and visual design, with a portfolio required to be considered.

You'll guide complex UX activities, mentor junior designers, and collaborate with product and engineering teams to deliver high-quality user experiences. Strong communication and stakeholder advocacy are essential.

Qualifications

• Bachelor's degree in psychology, UX, design, HCI or related field; equivalent experience required.
• Advanced degree preferred.
• 12+ years of experience required.
• Experience in financial services is a plus.
• Portfolio of work is required.

Responsibilities

• Provide guidance for complex UX activities including research, testing, design.
• Review research findings and present to product and development teams.
• Create concepts, information architecture, UI designs, wireframes, prototypes, and specifications.
• Mentor junior designers and collaborate across teams.
• Be a strong communicator and advocate for the user experience.

Skills

User research

UI design

Information architecture

Wireframes

Prototypes

Mentor juniors

Communication

Education

Bachelor's degree

Advanced degree

Job description

Job Description

We’re seeking a future team member for the role Director, Product Designer to join Wealth Services within BNY. This role is located in New York, NY offices

Job Description

We’re seeking a future team member for the role Director, Product Designer to join Wealth Services within BNY. This role is located in New York, NY offices

Note: A portfolio of your work is required - applications without one will not be considered.

In this role, you’ll make an impact in the following ways:

This role should have experience providing guidance and technical expertise for the most complex user experience activities that include user research and testing, interactive design, and visual design. They will review documentation of research findings presented to product and development teams, as well as new and modified user personals. The candidate will be expected to participate and provide guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules. They should be able to synthesize situations and information across multiple factors. As well as seek to build their expertise while applying company policies and procedures in the resolution of a variety of issues. They should be comfortable giving design feedback. Be able to build effective relationships with people on their immediate team and across other teams. Get involved with team process and organization. Help to mentor and train more junior designers. And be a strong communicator that checks for understanding, asks questions to understand others’ point of view, and advocates for the user experience across the firm.

Overall, this role will operate from a Studio centric model, with the role receiving general instructions on routine work from a Lead Designer. They will be expected to regularly exercise discretion and execute under limited supervision.

To be successful in this role, we’re seeking the following:

• Bachelor's degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required
• Advanced degree preferred
• 12 or more years of experience required
• Experience in the securities or financial services industry is a plus

About Us

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

About The Team

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

Here’s a Few Of Our Recent Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies", Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.