Senior Associate, Regional Field Operations

Genesis; McLean (VA); On-site; USD 64,000 - 88,000; Full time

Benefits offered by this job

Vehicle lease allowance

Holiday pay

Healthcare insurance

401(k) match

Life insurance

Paid time off

Job summary

Hyundai Motor Group, at Genesis, seeks a Senior Associate for Regional Field Operations to analyze regional and national sales and aftersales performance, prepare leadership presentations, and support strategic initiatives. You will extract data using SAP, Tableau, and Excel to deliver reports and insights to leaders and retailers.

The role requires a high school diploma, at least four years of experience, and strong communication and analytical skills.

Qualifications

• Must have a high school diploma.
• At least four years of professional experience.
• Knowledge of data, systems, and process focus.
• Experience with corporate environments; dealer facing and field operations experience is a plus.
• Excellent verbal and written communication skills and the ability to present information to management.
• Excellent analytical skills.
• Computer savvy—Tableau and MS Excel with macros.
• Ability to multitask and meet deadlines in a fast-paced environment.
• Collaborate on multiple cross-functional teams.
• Working knowledge of CRM and SAP software preferred.

Responsibilities

• Support regional and national sales and aftersales performance by analyzing and reporting key business metrics, identifying performance opportunities, preparing leadership and retailer presentations, and supporting strategic initiatives.
• Prepare, update, and distribute key reports and presentations to MMs/AMMs, Regional Leadership, and Retailers to accomplish tasks and support initiatives.
• Support regional and national initiatives through tracking, reporting, and ad-hoc analysis.
• Track MSP performance, report MTD results and share opportunities with Field team for follow up.
• Build, analyze, and deliver sales and aftersales presentations for market reviews and regional meetings.
• Track parts sales opportunities and KPI achievement.
• Assist leadership with Distribution-related projects and vehicle sourcing tasks.
• Monitor retailer incentive redemption and conduct audits using internal systems.

Skills

Analytical skills

Excellent communication

Time management

Cross-functional collaboration

Education

High school diploma

Tools

Tableau

Excel (macros)

SAP

CRM

Job description

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Senior Associate, Regional Field Operations

At Genesis, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.

It’s time you rethink what you expect from an employer.

WORK MODEL

#LI-OnSite

WHAT YOU WILL DO

• Support regional and national sales and aftersales performance by analyzing and reporting key business metrics, identifying performance opportunities, preparing leadership and retailer presentations, and supporting strategic initiatives and special projects.

HOW YOU WILL MAKE AN IMPACT

• Prepare, update, and distribute key reports and presentations to MMs/AMMs, Regional Leadership, and Retailers, as needed to accomplish tasks, implement strategies, and to accomplish assigned tasks and support management directed initiatives.
• Support regional and national initiatives (Op Ex achievement) through tracking, reporting, and ad‑hoc analysis.
• Track MSP performance, report MTD results and share ongoing opportunities with Field team for follow up including post-mortem analysis.
• Build, analyze, and deliver sales and aftersales presentations for market reviews, dealer and regional meetings, RMAP, OCM, and ad‑hoc requests.
• Track parts sales opportunities, Service Lane Technology, Delivery Check list and GCS enrollment to ensure KPI achievement.
• Assist regional leadership with Distribution-related special project support, such as Invoices/MSOs/Monroneys, vehicle administration vehicle sourcing, internal department vehicle sourcing, port installed accessories, auto show vehicle management, etc.
• Monitor retailer incentive redemption and conduct Website, Incentive, and Service appointment audits.
• Utilizes internal and external systems to extract data for the purposes of reporting and analysis (SAP, CAARS, Market View, VINS, Tableau, PP, Alteryx, AS400, and etc.).
• Serves as a point of contact for questions related to incentive offers, rules, and systems (Market Inc.).

WHAT YOU WILL BRING TO THE ROLE

• Must have a high school diploma.
• At least four years of professional experience.
• Knowledge of data, systems, and process focus.
• Experience with corporate environments; direct dealer facing, and field operations experience is a plus.
• Experienced in developing strong, positive working relations.
• Excellent verbal and written communication skills and the ability to formally present information to management.
• Excellent analytical skills.
• Computer savvy – proficiency in Tableau and MS office applications (specifically Excel with experience with macros).
• Time management & planning skills, ability to multitask and ability to meet deadlines in a fast paced, changing environment.
• Ability to collaborate on multiple cross-functional teams.
• Possess working knowledge of standard systems; CRM and SAP software preferred.

WHAT HYUNDAI CAN OFFER YOU

• Compensation Range: $63,800 - $88,000 annual base salary
• Monthly vehicle lease allowance – Eligible employees receive a monthly vehicle lease allowance (including insurance and maintenance)
• Holiday Pay - the company shuts down with pay between Christmas and New Years.
• Vacation and sick time off
• Healthcare insurance (medical, dental, and vision)
• 401(K) company match
• Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
• Basic life insurance, short- and long-term disability
• Mental health, wellbeing, and employee assistance program
• Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)

OTHER DETAILS

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.