Senior Associate, Procurement

West Pharmaceutical Services; Exton (PA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

West Pharmaceutical Services seeks an experienced contract operations professional to manage end-to-end procurement contract activities and CLM governance. You will collaborate with Legal, Finance, Risk and Quality to ensure compliant, timely contract execution.

Role focuses on templates, metadata, workflows, reporting, and repository maintenance, with opportunities to develop expertise in commercial contracting across multiple categories.

Qualifications

• Bachelor’s Degree in Business, Supply Chain, Procurement or related field required.
• Master’s Degree in Business, Supply Chain, Procurement or related field preferred.
• 5+ years related business experience required.
• 3+ years of experience in contract management, procurement, legal operations, sourcing, contract administration, or related discipline.

Responsibilities

• Support the end-to-end procurement contract lifecycle process, including intake, contract review, approval routing, execution, storage, reporting, and renewal management.
• Perform first-level review and redlining of standard procurement agreements, including NDAs, SOWs, software agreements, consulting agreements, and supplier contracts.
• Review contracts against approved playbooks and templates and identify non-standard terms for escalation.
• Assist with negotiations of standard commercial and operational contract provisions within established guidelines.
• Coordinate contract review and approval workflows across Procurement, Legal, Finance, Risk, Quality, and business stakeholders.
• Support administration of the Contract Lifecycle Management (CLM) platform, including metadata management, user support, workflow maintenance, reporting, and system governance activities.

Skills

Contract management

Cross-functional collaboration

Analytical skills

Attention to detail

Microsoft Office

CLM systems

Education

Bachelor's Degree in Business/related

Master’s Degree preferred

Tools

CLM systems

Contract templates

Job description

Description

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. No relocation is provided for this opportunity. At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work, and are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

In this role, you will support the end-to-end procurement contract lifecycle process, including contract intake, contract administration, redlining support, workflow management, contract execution, reporting, and governance activities. You will serve as a key resource for Procurement, Legal, Finance, Risk, Quality, and business stakeholders by helping ensure contracts are processed efficiently, comply with company policies, and support business objectives. The role will also support the administration and continuous improvement of West’s Contract Lifecycle Management (CLM) platform, including contract templates, metadata management, workflow administration, reporting, and user support. This position is ideal for a candidate interested in developing expertise in commercial contracting, contract operations, and CLM administration.

Essential Duties And Responsibilities

• Support the end-to-end procurement contract lifecycle process, including intake, contract review, approval routing, execution, storage, reporting, and renewal management.
• Perform first-level review and redlining of standard procurement agreements, including Non-Disclosure Agreements (NDAs), Statements of Work (SOWs), software agreements, consulting agreements, and supplier contracts.
• Review contracts against approved playbooks and templates and identify non-standard terms for escalation.
• Assist with negotiations of standard commercial and operational contract provisions within established guidelines.
• Coordinate contract review and approval workflows across Procurement, Legal, Finance, Risk, Quality, and business stakeholders.
• Support administration of the Contract Lifecycle Management (CLM) platform, including metadata management, user support, workflow maintenance, reporting, and system governance activities.
• Maintain contract templates, clause libraries, intake forms, and workflow documentation.
• Support contract repository management and ensure contract records, metadata, and supporting documentation remain accurate and complete.
• Monitor contract milestones, renewals, expiration dates, and obligations to support compliance and business continuity.
• Develop reports and dashboards to support procurement contracting operations and business stakeholder needs.
• Assist with user training, process documentation, and CLM knowledge-sharing initiatives.
• Support CLM implementations, migrations, testing activities, and continuous improvement initiatives.
• Assist with internal and external audit requests related to contract records and contracting processes.
• Other duties as assigned.

Education

• Bachelor’s Degree in Business, Supply Chain, Procurement or related field required.
• Master’s Degree in Business, Supply Chain, Procurement or related field preferred.

Work Experience

• 5+ years related business experience required.
• 3+ years of experience in contract management, procurement, legal operations, sourcing, contract administration, or related discipline.
• Experience reviewing and administering commercial agreements.
• Experience working with contract lifecycle management systems or document management platforms.

Preferred Knowledge, Skills And Abilities

• Understanding of commercial contract terms and contracting processes.
• Strong written communication and contract review skills.
• Ability to identify contractual risk and elevate issues appropriately.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities and deadlines simultaneously.
• Ability to communicate effectively in a cross-functional organization.
• Experience working with CLM systems, workflows, metadata, and reporting tools.
• Strong analytical and problem-solving skills.
• Ability to understand business requirements and evaluate supplier and contractual risks.
• Proficiency in Microsoft Office applications and contract management technologies.
• Experience supporting a diverse set of categories including Technology, Services, equipment and supply agreements.

License and Certifications

• Professional certification in contract management preferred, such as NCMA CPCM, NCMA CFCM, WorldCC/IACCM certification, or equivalent.

Travel Requirements

10%: Up to 26 business days per year

Physical Requirements

Sedentary‑Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to [e-mail] . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.