Senior Associate, People & Experience Team

VaynerMedia LLC; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

VaynerMedia is seeking a high-energy, deeply empathetic Senior Associate on the People and Experience Team (PET), based in Los Angeles, on the Business Partner track. You will be the dedicated, go-to people champion for our junior talent, owning the 1:1 relationships and guiding managers through feedback cycles.

Reporting to the Senior Director, PET, you will help safeguard retention, manage onboarding and new hire kickoffs, optimize processes across three pods, and partner with the team to

Qualifications

• 1–2 years of relevant experience in the people support function.
• Strong emotional intelligence and ability to handle confidential information.
• Proactive, able to manage multiple moving pieces across pods.

Responsibilities

• Lead proactive 1:1 engagement with assigned junior talent cohort.
• Coach managers on delivering clear, constructive feedback and career development.
• Maintain a consultative relationship with PET leadership and vet complex employee issues.
• Oversee onboarding kickoff calls and end-to-end new hire logistics to set tone from Day 1.

Skills

Relationship ownership

Empathy

Project management

Coaching

HR processes

G Suite

Job description

ABOUT VAYNERX

VaynerX is a family of companies building brands for the now. Founded by Chairman Gary Vaynerchuk in January 2017, the modern-day parent company is home to relevance-driving businesses including VaynerMedia, ChukMedia, Tamara Group, Gallery Media Group, Tingley Lane Trading, and VaynerSpeakers.

ABOUT VAYNERMEDIA

VaynerMedia is a global integrated creative and media agency, built for today's consumers. As the Modern Agency of Record, it understands the nuances of today's attention landscape, empowering brands to win attention, drive relevance, and deliver business results. Founded in 2009, by Gary Vaynerchuk, the independently owned agency operates in 15 offices worldwide, including Amsterdam, Bangkok, Chicago, New Delhi, Kuala Lumpur, London, Los Angeles, Mexico City, Miami, New York, Tokyo, Toronto, Singapore, and Sydney. VaynerMedia is part of the VaynerX family of companies.

In a Nutshell

VaynerX is looking for a high-energy, deeply empathetic, and process-driven Senior Associate to join our People and Experience Team (PET), based out of LA, on the Business Partner track. In this role, you will be the dedicated, go-to people champion for our junior talent.

We’re looking for a relationship-first "owner" — someone with high emotional intelligence who can seamlessly manage new hire logistics, help guide managers and junior employees through feedback cycles, and proactively safeguard the health and retention of our early-career team members.

The Opportunity

This is a rare opportunity to step into true relationship ownership early in your People career. You will immediately inherit and manage the 1:1 relationships with our junior cohort, serving as their trusted sounding board and developmental guide.

Reporting directly to the Senior Director, PET and working closely with other experienced PET members, you will have a front-row seat to strategic people operations. You will join a team with incredible institutional knowledge and heart, where you will be encouraged to take risks, learn the nuances of high-impact talent management, and contribute your ideas to shape/enhance the employee experience.

What You’d Do:

Relationship Ownership & Talent Health

• Proactive 1:1 Engagement: Cultivate and lead 1:1 engagement for assigned population, maintaining a pulse on employee sentiment to mitigate burnout and strengthen retention efforts.
• Feedback & Performance Coaching: Support junior talent through career journey and development milestones, partnering with other PET members to coach mid-level managers on how to deliver clear, constructive feedback.
• Escalation & Alignment: Maintain a highly consultative relationship with PET leadership, vetting complex employee relation issues with your Senior Director before executing solutions.
• Cross-team Collaboration: Act as a critical operational and experience bridge across three pods, ensuring consistency in standard operating procedures and performance/employee milestones.

Operational Excellence, Agility & Scale

• Onboarding & New Hire Kickoffs: Lead the orchestration of new hire kickoff calls, setting the foundation for rapport and establishing the tone for each employee’s long-term career journey from Day 1.
• Support Initiatives: Support PET initiatives, and proactively identify creative ways to implement/scale support, including optimizing onboarding experiences and facilitating exit interviews to gather actionable insights.
• Operational Logistics: Manage end-to-end logistics, scheduling, and tracking for PET initiatives to ensure seamless execution across your pods.

• PET Workflows: Partner closely with our team Associate to clean up, optimize, and streamline day-to-day PET workflows and process efficiencies.

What You’ve Got:

• People Foundations: Ideally 1-2 years of relevant experience in the people support function. A background or foundational understanding of HR systems, general policies, and employee feedback cycles is ideal.
• Deep Empathy & High EQ: You have a natural ability to connect with people, read a room, and navigate sensitive human situations with patience, kindness, and absolute discretion.
• Strong Project Management & Critical Thinking: You don't just execute a task; you understand the "why" behind it. You can track multiple moving pieces across different pods without letting details slip.
• Strategic Problem Solving: You don’t just flag problems; you bring potential solutions to the table. You have strong critical thinking skills.
• A Curious & Coachable Mindset: You are hungry to learn the art of career coaching and talent strategy. You actively seek out feedback and view challenges as opportunities to develop your skills.
• Tech Savvy: Fluent in G Suite (Docs