Senior Associate Patient Coordinator - Heart & Vascular (Part Time)

nebraskamed; Omaha (NE); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Tuition assistance up to $5,000/year

Clarkson College discount 35%

Career advancement opportunities

Job summary

Nebraska Medicine is seeking a Part Time Scheduling and Records Clerk to join our patient services team. You will coordinate patient scheduling, medical records, and referrals to ensure accurate charts and timely appointments.

The ideal candidate has at least one year of healthcare customer service experience, a high school diploma, and knowledge of medical terminology. EPIC and MS Office experience is preferred.

Qualifications

• Minimum 1 year of experience in a healthcare customer service environment.
• High school diploma or equivalent.
• Post-secondary coursework in business, medical assistant, or nursing assistant OR equivalent experience in scheduling/customer service.

Responsibilities

• Coordinate patient scheduling and referrals.
• Handle medical records coordination and chart accuracy.
• Register and schedule patients in a customer service oriented process.
• Provide clerical support for scheduling and procedures.
• Support team in clinic, surgical and procedural areas as assigned.

Skills

Customer service

Communication

Team collaboration

Medical terminology

Organizational skills

Scheduling

Data entry

Education

High school diploma

Associate degree

Tools

EPIC

Microsoft Office

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

First Shift (United States of America)

ShiftDetails:

Part Time

2.5 days per week - must be flexible

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.

Be part of something extraordinary at Nebraska Medicine!

Properly, professionally, and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate. Register and schedule patients in a customer service oriented, efficient and effective manner and in accordance with department guidelines. Complete complex scheduling of multiple appointments and/or services. Provide clerical support relating to scheduling and/or coordination of various services and surgical procedures within the organization. Provide administrative support as necessary to all team members in clinic, surgical and procedural areas, as assigned.

Required Qualifications:

• Minimum of one year of experience in a healthcare customer service environment required.
• High school diploma or equivalent required.
• Minimum of one-year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required.
• Demonstrated verbal and written customer relations skills required.
• Ability to work collaboratively and cooperatively with an interdisciplinary team required.
• Knowledge of medical terminology required.
• Demonstrated analytical, prioritizing and organizational skills required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.

Preferred Qualifications

• Experience in a healthcare environment with working knowledge of scheduling or healthcare record collection and registration systems preferred.
• Clinical background in assigned area preferred.
• Associates degree in business, healthcare or related field preferred.
• Medical Assistant or Nursing Assistant preferred.
• Previous experience with Microsoft office, data entry and electronic health records programs such as EPIC preferred.
• Currently licensed medical assistant, patient care technician or certified nursing assistant (CNA) certificate preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.