Senior Associate, Organizational Transformation

Duly Health and Care; Chicago (IL); Hybrid; USD 99,000 - 149,000; Full time

Job summary

Duly Health and Care is seeking a Sr. Associate to lead Value-Based Care Transformation initiatives in a hybrid role based in Downers Grove, IL. The role focuses on driving strategic change across departments and leveraging data to measure impact.

Ideal candidates have a background in consulting/operations, 2-3+ years of experience, and healthcare exposure. Base pay ranges from $99,000 to $149,000 with additional incentives.

Qualifications

• Bachelor’s degree in Business, Economics, Healthcare Administration or related field.
• 2-3+ years of experience in consulting and operations.
• 1+ years of Healthcare experience preferred.

Responsibilities

• Support design, impact assessment, and implementation of strategic initiatives across departments.
• Drive change and cultivate a culture of continuous improvement.
• Collaborate across diverse teams to execute initiatives.
• Lead analytics to design and measure outcomes of transformation initiatives.
• Manage multiple projects from inception to completion with clear milestones.

Skills

Consulting experience

Operations background

Healthcare experience

Education

Bachelor’s degree in Business/Healthcare

Job description

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician‑led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high‑quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Sr. Associate, Value- Based Care Transformation

Full-Time, 40 hours per week. Monday- Friday: Hours vary. Location: Hybrid - Downers Grove, IL; 2-3 days per week

Primary Responsibilities

• Support the design, impact assessment and implementation of strategic initiatives across departments including but not limited to Value-Based Care, Primary Care, and various Specialties.
• Drive change, cultivate a culture of continuous improvement and ensure successful execution.
• Collaborate across diverse teams while executing on these initiatives.
• Leverage analytical and strategic thinking capabilities to help design and execute initiatives across the enterprise.
• Lead critical change initiatives by translating strategy to operational objectives through focused activities.
• Execute transformation initiatives aligned with the organization's near‑term and long‑term strategic goals.
• Drive the implementation of special projects, including engaging cross‑functional teams.
• Showcase data‑driven decision‑making skills to measure and communicate the impact of change.
• Analyze various operational outcomes and healthcare data sets to measure the impact of transformation initiatives.
• Collaborate with analytics teams to develop and track key performance indicators (KPIs) and success metrics.
• Assist in monitoring and measuring the effectiveness of changes and make recommendations to further efforts in attainment of goals.
• Champion a culture of change.
• Partner with cross‑functional teams (Operations, Technology, Analytics, Clinical) to ensure alignment on goals and facilitate change management.
• Communicate impact findings effectively, fostering a culture of adaptability, innovation, and continuous improvement.
• Support executive communication development, preparing executive‑level communications highlighting strategy and outcomes behind initiatives.
• Present data and metrics to executive leadership teams to lead to better business outcomes.
• Manage projects from inception to completion.
• Develop and maintain project documentation, including charter, scope, goals, milestones, and deliverables.
• Drive and ensure successful delivery of multiple projects across various departments.
• Establish and meet timelines and due dates.
• Communicate project objectives, goals, and progress to key stakeholders.
• Partner with stakeholders to address potential risks.

Qualifications

• Bachelor’s degree in Business, Economics, Healthcare Administration or related field required.
• 2-3+ years of previous experience in consulting and operations background required.
• 1+ years of Healthcare experience preferred.
• The compensation for this role includes a base pay range of $99,000-$149,000, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity.
• Additional compensation may be available through shift differentials, bonuses, and other incentives.
• Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Let’s start with what matters. People. Purpose. Care. At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician‑led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem‑solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us.