Senior Associate, New Verticals - Grocery Strategy & Operations

DoorDash, Inc.; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

DoorDash, Inc. is expanding its Grocery Strategy & Operations team and seeking a Senior Associate to define go-to-market strategies, launch growth initiatives, and analyze data to inform product decisions.

The role focuses on attracting, retaining and engaging consumers in Grocery and New Verticals, with an emphasis on AI-driven experimentation. The position sits in a hybrid model, with base locations in New York, San Francisco, or Seattle, and occasional in-person collaboration.

Qualifications

• 2–4+ years of experience in analytics, operations or strategy.
• Ownership mindset and bias for action.
• Cross-functional collaboration in fast-paced environments.

Responsibilities

• Strategize. Develop optimal Grocery strategy from first principles.
• Operate. Own dashboards and track week-over-week metrics.
• Analyze. Build models with Excel and SQL; evaluate programs.
• Experiment. Translate strategies into operational experiments.
• Build with AI. Prototype consumer ideas and synthesize CX feedback.
• Lead, collaborate and influence cross-functional teams.

Skills

Excel

SQL

Data analysis

Strategy

Ownership

AI tools

Tools

AI tools

Job description

About the Team

The New Verticals team is building the future of local commerce through expanding our product offerings on our marketplace platform. We launched in 2020 and have since then built world-class operations to delight our customers with access to Grocery, Convenience, Alcohol, and Retail delivery through our marketplace. This team shapes the future of DoorDash Grocery. Join us in our global mission to empower and grow local economies!

About the Role

As we continue to scale our Grocery business, we’re looking to hire a Senior Associate onto our Grocery Strategy & Operations team! In this role, you’ll define go-to-market strategies, launch and manage growth and quality initiatives, and dive into data to identify opportunities that will inform our product strategy. Every initiative you work on will impact the grocery business by focusing on identifying new ways to attract, retain and engage consumers. One of our biggest growth areas is investing in new consumers starting with grocery and then other verticals outside restaurants! In this role, you will identify how we capture new consumers by building an end-to-end personalized experience to each user. You’ll analyze consumer behavior data, improve the onboarding journey and drive sustained growth to Grocery & New Verticals.

This role sits at the intersection of strategy, operations, and product. The best operators today are rapidly prototyping ideas, building mocks for user research, putting together product visions, and synthesizing complex analyses - all with the leverage of AI tools. We expect this person to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks. The scope of this role will continue to evolve as AI tools become more powerful and accessible, and we want someone who finds that trajectory exciting rather than unsettling.

This role is based in New York, San Francisco, or Seattle. We operate in a hybrid model and spend a few days a month in person together!

You're excited about this opportunity because you will…

• Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers.
• Operate. Own tracking dashboards and manage week over week metrics to drive high quality operations.
• Analyze. Build models using Excel and SQL to evaluate the economic, operational and strategic costs and benefits of various programs and experiments - and increasingly, use AI to accelerate and deepen that analysis.
• Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes.
• Build with AI. You'll use AI tools to rapidly prototype consumer-facing ideas, create mocks for user research sessions, synthesize qualitative Cx feedback at scale, and develop product visions - compressing what used to require weeks and multiple teams into a single afternoon. You'll be expected to push the boundaries of what's possible with AI in your day-to-day work, and share what you learn with the team.
• Lead, collaborate and Influence. You’ll partner with and influence cross-functional teams including growth, quality, design, marketing, partnerships and product team to build and scale the Grocery business.

We're excited about you because…

• You have 2-4+ years of experience. You've succeeded in similar cultures that are highly analytical and cross-functional (whether in tech, operations, strategy, consulting, banking, or a related experience).
• You are an owner. You're always looking for opportunities to better your work product and own the outcome – both the good and the bad.
• You're entrepreneurial. You have a bias for action and