Senior Associate - Health Plans

Teladoc Health; Oregon; Ibrido; USD 75.000 - 85.000; Tempo pieno

Descrizione del lavoro

Teladoc Health is seeking a results-driven account management professional to expand our presence in the health plan payer space. You will develop quarterly reports, craft account plans, and partner with product, clinical, data science, and finance teams to deliver on our strategic roadmap.

Ideal candidates bring 5+ years of payer experience, strong relationship-building and executive communication skills, and a proven track record in moving from volume to value.

Competenze

• 5+ years of experience in the health plan payer space.
• Proven track record in complex and strategic account management.
• Strong interpersonal and executive communication skills.
• Ability to travel for work.
• Technology and/or professional services experience a plus.

Mansioni

• Increase Teladoc Health market share by prospecting and identifying new opportunities within your account base.
• Develop quarterly reports that enable you to use data to construct a powerful story that defines Teladoc Health's value proposition for executive-level clients.
• Develop an operating calendar, detailed account plan/forecast and account planning/mapping process.
• Collaborate with product, clinical, data science, implementation, reporting, legal and finance teams to deliver on Teladoc Health's roadmap.
• Maximize revenue and margin goals while staying within the allocated budget.
• Manage and deliver on issue resolution and customer satisfaction within your account base.
• Demonstrate a broad understanding of customer needs, market trends, and competitors.

Conoscenze

Health plan experience

Account management

Data-driven storytelling

Relationship building

Project management

Executive communication

Leadership

Willingness to travel

Start-up/pro services

Formazione

Bachelor's degree (BS/BA)

Master's degree in Public Health (not required)

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Join the team leading the next evolution of virtual care.At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Summary of Position

Teladoc Health is transforming how people access and experience healthcare. Recognized as the world leader in virtual care, we are partnering with over a thousand clients to serve hundreds of thousands (soon millions!) of people living with chronic conditions every day. Teladoc Health offers a whole person virtual care platform that empowers all people everywhere to live their healthiest lives by transforming the healthcare experience, from acute and primary care to chronic care, mental health, and specialty care. Our team of data scientists aggregate and interpret substantial amounts of health data and information to create actionable, personalized, and timely health signals for our members. This approach delivers better clinical and financial outcomes while creating a different and better healthcare experience for people everywhere.

Essential Duties and Responsibilities

• Increase Teladoc Health market share by prospecting and identifying new opportunities within your account base
• Develop quarterly reports that enable you to use data to construct a powerful story that defines Teladoc Health s value proposition, for presentation to executive-level clients
• Develop an operating calendar, detailed account plan/forecast and account planning/mapping process
• Work closely with internal partners including product, clinical, data science, implementation, reporting, legal and finance personnel to deliver on Teladoc Health s side of the strategic roadmap
• Maximize, drive and achieve revenue and margin goals while staying within the allocated budget
• Manage and deliver on issue resolution and customer satisfaction within your account base
• Demonstrate a broad comprehension of the customer's needs, market trends, industry challenges, major players, relevant products and technologies

• 5+ years experience within the health plan payers space
• A proven track record of success with complex and strategic account management
• Experience transforming account productivity from volume-based to value-based results
• Strong interpersonal, relationship-building and listening skills, with a natural, effective consultative style
• Ability to energize, communicate and build rapport at all levels within an organization
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Exceptional communication skills, both written and verbal, with experience advising, presenting to and persuading senior corporate personnel
• Enthusiasm for working collaboratively with highly-talented professionals
• Strong critical thinking and analytical skills
• Leadership experience and skill, with a vision for market development
• A Bachelor's degree (BS/BA)
• Proficiency with the Microsoft Office Suite
• Willingness to travel for work
• Start-up experience desirable
• Technology and/or professional services experience a plus
• Ideally, a master's degree in Public Health (not required)

The base salary range for this position is $75,000 - $85,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.
• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.
• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.
• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.
• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.
• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn .

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link .