Senior Associate - Foundational Business Communications

New York Life Insurance Co; New York (NY); Hybrid; USD 100,000 - 145,000; Full time

Job summary

New York Life Insurance Co in New York City seeks a Senior Associate in Foundational Business Communications to develop and drive strategic internal and external communications that elevate employee engagement, executive visibility and corporate reputation.

This role will write leadership messages, press releases, intranet content, speaking points, video scripts and presentations; develop measurement practices; analyze intranet usage and pulse surveys; and collaborate across Corporate

Qualifications

• Bachelor’s degree in Communications, English, Journalism or related field.
• 8-10 years of corporate communications experience, with at least 5 years in-house at a Fortune 500 company (financial services preferred).
• Experience writing leadership messages, press releases, intranet content, speaking points, video scripts and presentations.

Responsibilities

• Develop and advance strategic internal and external communications to enhance employee engagement, executive visibility and reputation.
• Write and prepare leadership messages, press releases, intranet content, speaking points, video scripts, social media content, and presentations.
• Help develop measurement practices and interpret metrics (intranet usage, pulse surveys, earned and social media metrics).
• Collaborate across Corporate Communications teams (Design, Editorial, Digital, Video/Meetings, Content Strategy, Employee Social Engagement).
• Provide best-in-class communications support, including testing and onboarding GenAI capabilities and continuous improvement.

Skills

Corporate communications

Stakeholder management

Content development

Measurement & analytics

GenAI capabilities

Education

Bachelor’s degree in Communications, English, Journalism or related field

Job description

Senior Associate - Foundational Business Communications

New York, New York, United States

Hybrid

Job Description

Requisition ID

93265

Job Function

Corporate Communications

Location

New York,New York,United States

Role Location Designation

Sr. Associate - Foundational Business Communications

This position is hybrid - Tuesday - Thursday in the New York Office and Monday and Friday work from home.

Role Overview:

We are seeking a Senior Associate, Foundational Business (FB) Communications, to join our team. This individual will be responsible for developing and advancing strategic internal and external communications initiatives to enhance employee engagement, executive visibility, and reputation.

What You'll Bring

• As a member of the Foundational Business Communications team, serve as key contributor to support both internal and external communications deliverables for a diverse set of businesses and leaders.
• Support development of programs that advance corporate reputation and drive positive outcomes for Foundational Business leaders; raise the overall profile of the FB strategy and major priorities among internal and external stakeholders, delivering both proactive and reactive support.
• Write and prepare a variety of important materials including leadership messages, press releases, intranet content, speaking points, video scripts, social media content, and presentations, as required.
• Help develop and expand measurement best practices, including gathering and interpreting metrics to ensure communications projects deliver results – this includes analyzing intranet usage statistics, preparing and delivering employee pulse-surveys, and helping to manage earned and social media metrics.
• Leverage feedback, best practices, and expertise to provide best-in-class communications support, including the testing, learning and onboarding of new GenAI capabilities and Continuous Improvement.
• Work collaboratively with colleagues across Corporate Communications, including Corporate Design, Editorial, Digital, Video/Meetings, Content Strategy, and Employee Social Engagement.
• Ensure customer delight among partners and clients through professionalism, responsiveness, and attention to detail.

What You'll Bring

• 8-10 years of corporate communications experience, with at least 5 years of in-house experience at a Fortune 500 company required, preferably in the financial services industry.
• Proactive client relationship manager, with experience providing advice and counsel to senior stakeholders.
• Demonstrated track record of achievement and excellence in a world-class organization.
• Collaborative team player with executive presence and experience participating in and managing cross-functional projects.
• Ability to navigate a complex organization and operate within ambiguity is a must.
• Experience with change management and culture change initiatives.
• Excellent organizational skills with strong attention to detail.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Excellent writing, listening, presentation and communications skills.
• Bachelor’s degree in Communications, English, Journalism or related field.
• Hybrid environment: Office Tuesday through Thursday, working from home Mondays and Fridays.

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Pay Transparency

Salary Range: $95,000-$145,000

Discretionary bonus eligible:Yes

Pay Transparency

Salary Range: $100,000-$143,000

Discretionary bonus eligible: Yes

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We’re proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Job Requisition ID: 93265