Senior Associate, FCM — Operations & Launch Readiness

Coinbase; Annapolis (MD); Hybrid; USD 131,000 - 154,000; Full time

Job summary

Coinbase is seeking a Senior Associate, FCM to oversee exception management and operational readiness for new derivatives launches. You will partner with Product, Risk, Compliance, Accounting, and Engineering to scale processes, controls, and reporting, while implementing robust monitoring and automation to reduce manual work.

You will drive post-launch stabilization, triage incidents, and deliver durable fixes, ensuring regulatory alignment and scalable growth in a fast-paced environment.

Qualifications

• 5+ years in financial services or fintech operations with FCM, broker-dealer, or listed derivatives experience, emphasizing trade operations, margin, or exception management.
• Demonstrated analytical problem-solving in exception-based operations with strong prioritization and escalation judgment.
• Product launch and operational readiness experience, including requirements gathering, UAT execution, playbook development, and go-live support.
• Effective cross-functional business partnering with Product, Engineering, Risk, and Compliance teams in fast-moving environments.
• Working knowledge of listed derivatives characteristics and interest in blockchain/cryptocurrency markets.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Responsibilities

• Own exception management across cash, positions, trades, and margin, including triage, investigation, resolution, and durable fixes.
• Lead operational readiness for new product launches, covering UAT/test case design, playbooks, cutover plans, and post-launch stabilization.
• Partner with Product, Risk, Compliance, Accounting, and Engineering to design processes, controls, and reporting that scale and meet regulatory expectations.
• Establish monitoring and exception reporting frameworks (SLAs, KPIs, dashboards) and run incident triage with clear escalation paths.
• Drive root cause analysis and post-mortems, translating learnings into product and process improvements.
• Identify and implement automation and tooling to reduce operational friction and manual work.

Skills

Fintech ops

Analytical thinking

Product launch

Cross-functional

Derivatives knowledge

AI in ops

Tools

UAT testing

Playbooks

Job description

Coinbase is seeking a Senior Associate, FCM to oversee exception management and operational readiness for new derivatives launches. You will partner with Product, Risk, Compliance, Accounting, and Engineering to scale processes, controls, and reporting, while implementing robust monitoring and automation to reduce manual work.

You will drive post-launch stabilization, triage incidents, and deliver durable fixes, ensuring regulatory alignment and scalable growth in a fast-paced environment.