Assistant Director of Financial Aid & Compliance

Pepperdine University; Los Angeles (CA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Pepperdine University in Los Angeles seeks an Assistant Director of Financial Aid to oversee analysis, awarding, verification and disbursement of student financial aid. You will interact with students by phone, in person, and by email, delivering timely information with courtesy and professionalism while guiding the team through federal, state, and institutional programs.

The role emphasizes compliance, data integrity, audits, cross‑functional collaboration, and ongoing regulatory updates.

Qualifications

• Bachelor's Degree and current experience in the federal and state aid delivery system.
• Minimum of five (5) years of related experience in a similar position.
• Minimum of three years of current experience with administering financial aid programs.
• Thorough knowledge of federal and CA state financial aid programs and regulations.
• Ability to interpret and apply complex federal and state regulations in awarding student aid.
• Understanding and deep appreciation of sound customer service principles.
• Desire to learn all aspects of student financial aid.
• Proficiency with Word, Excel, PowerPoint; familiarity with imaging processes, web-based systems; familiarity with ELM, NSLDS, COD.

Responsibilities

• Manage the delivery of high-quality financial aid counseling services while ensuring accuracy and compliance across programs.
• Direct administration of complex federal, state, and institutional aid programs from origination to reconciliation.
• Lead outreach to streamline documentation collection and timely packaging of financial aid.
• Maintain data integrity and establish periodic audit protocols for records and funds.
• Collaborate with campus departments and external agencies to resolve eligibility issues and regulatory challenges.
• Drive ongoing regulatory updates and staff development in financial aid practices.

Skills

Customer service

Regulatory knowledge

Communication

Audit procedures

Team leadership

Data interpretation

Documentation

Education

Bachelor's degree in a related field

Master's degree in Business or Finance

Tools

PeopleSoft

Microsoft Word

Excel

PowerPoint

Job description

Pepperdine University in Los Angeles seeks an Assistant Director of Financial Aid to oversee analysis, awarding, verification and disbursement of student financial aid. You will interact with students by phone, in person, and by email, delivering timely information with courtesy and professionalism while guiding the team through federal, state, and institutional programs.

The role emphasizes compliance, data integrity, audits, cross‑functional collaboration, and ongoing regulatory updates.