Senior Associate Director, Business Communications

Verizon Communications; Basking Ridge (NJ); Hybrid; USD 126,000 - 219,000; Full time

Benefits offered by this job

Hybrid work model

401(k) matching

Job summary

Verizon seeks an Associate Director for Verizon Business Communications to shape and execute integrated communications across the business portfolio. You will advise senior executives, guide cross‑functional teams, and lead high‑impact campaigns that build brand reputation and drive commercial momentum.

The role requires extensive experience in external and executive communications, with a proven ability to lead multi‑channel storytelling, governance, and measurement in a complex, matrixed

Qualifications

• Bachelor's degree or four or more years of work experience.
• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience in external corporate communications, executive communications, or agency settings.
• Demonstrated experience acting as a strategic communications partner to senior executives within a complex, matrixed organization.
• Proven track record of developing end‑to‑end campaign architecture and leading multi‑channel messaging governance.
• Proven ability to lead and influence, whether through direct team management or cross‑functional matrix leadership.
• Master’s Degree is a plus
• Experience across B2B technology and/or telecommunications sectors is a plus
• Deep network of established relationships with national business, tech, and industry journalists is a plus

Responsibilities

• Strategic Planning & Campaign Architecture: Developing and executing comprehensive, integrated communication strategies across Verizon Business, translating commercial goals into multi‑channel campaigns that align with the overall communications approach.
• Earned Media Strategy & Reputation Execution: Driving proactive media relations strategies, creating stories and turning enterprise milestones into national credibility while cultivating key relationships across business, tech, and trade media.
• Executive Communications & Leadership Counsel: Acting as a strategic communications partner to senior leaders, providing executive positioning, messaging discipline, briefing materials, and tailored coaching.
• Strategic Writing & Message Governance: Building and maintaining disciplined narrative architecture, including message maps, proof points, Q&A, and thought leadership to ensure consistent messaging across channels.
• Measurement, Insights & Operations: Establishing measurement frameworks and utilize data‑driven insights to evaluate campaign impact, optimize channel performance, and drive operational excellence.
• Crisis & Issues Management: Leading cross‑functional messaging strategies for high‑stakes business matters, protecting company reputation in a fast‑paced environment.
• Team & Matrix Leadership: Leading communications initiatives through direct management, agency oversight, or matrixed cross‑functional teams.

Skills

External corporate communications

Executive communications

Agency experience

Strategic leadership

Campaign architecture

Matrix leadership

Education

Bachelor's degree or four or more years of work experience

Master's Degree

Job description

Verizon seeks an Associate Director for Verizon Business Communications to shape and execute integrated communications across the business portfolio. You will advise senior executives, guide cross‑functional teams, and lead high‑impact campaigns that build brand reputation and drive commercial momentum.

The role requires extensive experience in external and executive communications, with a proven ability to lead multi‑channel storytelling, governance, and measurement in a complex, matrixed