Associate Director, Verizon Business Communications

verizon; Basking Ridge (NJ); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Verizon is seeking a seasoned communications strategist to shape and execute overarching communication strategies across our business portfolio. You will serve as a trusted counselor to senior executives and lead high-impact integrated campaigns that elevate our brand reputation and drive commercial momentum.

In this hybrid role, you will guide teams, manage agency partners, and direct cross-functional working groups, bringing agility, governance, and strategic vision to complex priorities.

Qualifications

• Bachelor’s degree or four or more years of work experience.
• Eight or more years of relevant experience required, demonstrated through work and/or military experience or specialized training.
• Experience in external corporate communications, executive communications, or agency settings.
• Demonstrated experience acting as a strategic communications partner to senior executives within a complex, matrixed organization.
• Proven track record of developing end-to-end campaign architecture and leading multi-channel messaging governance.
• Proven ability to lead and influence, whether through direct team management or cross-functional matrix leadership.

Responsibilities

• Strategic Planning & Campaign Architecture: developing and executing integrated communication strategies across Verizon Business.
• Earned Media Strategy & Reputation Execution: driving proactive media relations strategies.
• Executive Communications & Leadership Counsel: acting as a strategic partner to senior leaders with messaging discipline.
• Strategic Writing & Message Governance: building disciplined narrative architecture with message maps and Q&As.
• Measurement, Insights & Operations: establishing measurement frameworks and data-driven insights to optimize performance.
• Crisis & Issues Management: leading cross-functional messaging for high-stakes matters.
• Team & Matrix Leadership: guiding agencies and cross-functional teams with a culture of trust and strategic excellence.

Skills

Strategic writing

Campaign architecture

Executive counsel

Matrix leadership

Education

Bachelor’s degree or four+ years experience

Master’s Degree (nice to have)

Job description

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing ...

The Verizon Business Communications team is seeking a seasoned communications strategist to shape and execute overarching communication strategies across our business portfolio. You will serve as a trusted counselor to senior executives and lead high-impact integrated campaigns that elevate our brand reputation and drive commercial momentum. As an experienced and highly creative strategist, you constantly innovate and seek out the best practices, latest trends, best technologies and most efficient processes. Whether guiding team members, managing agency partners, or directing cross‑functional working groups, you will bring agility, message governance, and strategic vision to complex business priorities.

Responsibilities will include:

• Strategic Planning & Campaign Architecture: Developing and executing comprehensive, integrated communication strategies across Verizon Business, translating commercial goals into multi‑channel campaigns that align with the overall communications approach.
• Earned Media Strategy & Reputation Execution: Driving proactive media relations strategies, creating stories and turning enterprise milestones into national credibility while cultivating key relationships across business, tech, and trade media.
• Executive Communications & Leadership Counsel: Acting as a strategic communications partner to senior leaders, providing executive positioning, messaging discipline, briefing materials, and tailored coaching.
• Strategic Writing & Message Governance: Building and maintaining disciplined narrative architecture, including message maps, proof points, Q&As, and thought leadership to ensure consistent messaging across internal, external, and partner channels.
• Measurement, Insights & Operations: Establishing measurement frameworks and utilize data‑driven insights to evaluate campaign impact, optimize channel performance, and drive operational excellence.
• Crisis & Issues Management: Leading cross‑functional messaging strategies for high‑stakes business matters, protecting company reputation in a fast‑paced, highly regulated environment.
• Team & Matrix Leadership: Leading communications initiatives through direct management, agency oversight, or matrixed cross‑functional teams, fostering a culture of trust, care, and strategic excellence.

What we’re looking for...

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience in external corporate communications, executive communications, or agency settings.
• Demonstrated experience acting as a strategic communications partner to senior executives within a complex, matrixed organization.
• Proven track record of developing end‑to‑end campaign architecture and leading multi‑channel messaging governance.
• Proven ability to lead and influence, whether through direct team management or cross‑functional matrix leadership.

Even better if you have one or more of the following:

• Master’s Degree.
• Experience across B2B technology and/or telecommunications sectors.
• Deep network of established relationships with national business, tech, and industry journalists.
• Experience building, mentoring, or directing agency partners and multidisciplinary project teams.

Where you’ll be working

In this hybrid role, you’ll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity