Senior Associate, Data Ops

Grubhub; New York (NY); Hybrid; USD 96,000 - 108,000; Full time

Benefits offered by this job

Equity

401(k)

Healthcare plans

Disability insurance

Paid time off

Parental leave

Discounted meals

Exclusive perks

Job summary

Grubhub is hiring a Senior Associate, Data Operations to own day-to-day lead management for Grubhub for Business. You will source, enrich, and distribute leads to the sales team, partnering with Sales, Marketing, and Revenue Operations to keep a clean, actionable prospect database.

The role emphasizes data quality, process improvements, and collaboration to drive new business. Hybrid work with NYC and other offices; salary details vary by location.

Qualifications

• 2+ years in Sales Operations, Revenue Operations, Marketing Operations or similar.
• Experience in B2B sales support and lead data management.
• Strong analytical skills to interpret data, identify trends, and make data-driven recommendations.
• Advanced Google Sheets or Excel skills, including pivot tables, lookups, and data manipulation.
• Experience designing, executing, and analyzing A/B tests and measuring campaign performance.
• Familiarity with Salesforce and modern sales technology, including Gong, Chili Piper, Salesloft, ZoomInfo, and similar platforms.
• Strong organizational skills with meticulous attention to detail and ability to manage multiple priorities.
• Comfortable working in a fast-paced, ambiguous environment with a bias for action and continuous improvement.

Responsibilities

• Own the lead database for Grubhub for Business, ensuring it remains accurate, organized, and scalable.
• Source, upload, enrich, and maintain high-quality prospect and account data to support new business acquisition.
• Manage lead assignment and distribution across the sales organization for timely routing and balanced coverage.
• Maintain CRM data integrity by proactively identifying and resolving data quality issues.
• Partner with Sales, Marketing, and Revenue Operations to optimize lead generation, enrichment, and distribution processes.
• Monitor lead flow, database health, and operational performance, providing regular reporting and actionable insights to leadership.
• Identify opportunities to improve lead management processes and enhance data quality for the sales team.

Skills

Sales Operations

Revenue Operations

Lead management

Data analysis

Excel/Google Sheets

A/B testing

Salesforce

Gong

Chili Piper

Salesloft

ZoomInfo

Tools

Salesforce

Gong

Chili Piper

Salesloft

ZoomInfo

Job description

About Grubhub

At Grubhub, we believe food is more than just a meal: It's a source of discovery, connection, and pure enjoyment. There's a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in. We've been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup.

As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. We are constantly finding new ways to innovate: from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs. Join our team, based out of New York City, Chicago and Denver, and help us give our diners the exceptional value they deserve.

About The Opportunity

Grubhub is seeking a Senior Associate, Data Operations to support our Grubhub for Business sales organization. In this role, you will own the day-to-day execution of our lead management process, ensuring our sales team has a consistent pipeline of high-quality prospects to pursue. You'll be responsible for sourcing new companies, enriching and maintaining lead data, uploading leads into Salesforce, and distributing leads across the sales organization. You'll partner closely with Sales, Marketing, and Revenue Operations to maintain a clean, accurate, and actionable prospect database. Success in this role requires strong attention to detail, excellent organizational skills, and a proactive approach to improving processes. Your work will directly impact our sales team's ability to identify, engage, and win new business.

The Impact You Will Make

• Own the lead database for Grubhub for Business, ensuring it remains accurate, organized, and scalable.

• Source, upload, enrich, and maintain high-quality prospect and account data to support new business acquisition.

• Manage lead assignment and distribution across the sales organization, ensuring timely routing and balanced coverage.

• Maintain the integrity of CRM data by proactively identifying and resolving data quality issues.

• Partner with Sales, Marketing, and Revenue Operations to optimize lead generation, enrichment, and distribution processes.

• Monitor lead flow, database health, and operational performance, providing regular reporting and actionable insights to leadership.

• Identify opportunities to improve lead management processes, increase efficiency, and enhance the quality of data available to the sales team.

What You Bring to the Table

• 2+ years of experience in Sales Operations, Revenue Operations, Marketing Operations, or a similar commercial operations role.

• Previous experience in a B2B sales, business development, or account management role is a plus.

• Experience sourcing, managing, and maintaining lead databases to support a high performing sales organization.

• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.

• Advanced Google Sheets or Excel skills, including pivot tables, lookups, and data manipulation.

• Experience designing, executing, and analyzing A/B tests and measuring campaign performance.

• Familiarity with Salesforce and modern sales technology, including Gong, Chili Piper, Salesloft, ZoomInfo, and similar sales engagement platforms.

• Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities simultaneously.

• Comfortable working in a fast-paced, ambiguous environment with a strong bias for action and continuous improvement.

• Excellent communication and cross-functional collaboration skills, with the ability to partner effectively across Sales, Marketing, and Revenue Operations.

As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.

Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you.

New York City:$96,000 -$108,000 per year.

Chicago: $86,500-$97,000 per year.

Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits

The benefits applicable to this role include a competitive compensation package with equity and a 401(k). We also offer a choice of medical, dental, and vision plans, company paid short and long term disability coverage, paid time off including flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave in compliance with applicable law in addition to paid parental leave, discounted meals and exclusive perks across the Wonder family of brands.

Eligibility, effective dates, and available plan options vary by employment classification and location. To learn more about benefits for this role, visit our Careers page here.

A Final Note

At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.