Senior Associate, Data Ops

Grubhub Holdings Inc.; United States; Hybrid; USD 86,000 - 108,000; Full time

Benefits offered by this job

Equity

401(k)

Medical/Dental/Vision

Disability insurance

PTO & vacation

Parental leave

Discounted meals

Job summary

Grubhub for Business seeks a Senior Associate, Data Operations to own the day-to-day lead management. You will source, enrich, and maintain lead data, upload leads into Salesforce, and distribute leads across the sales organization.

You’ll partner with Sales, Marketing, and Revenue Operations to maintain a clean, actionable prospect database. Success requires strong attention to detail and analytical skills in a fast-paced environment.

Qualifications

• 2+ years of experience in Sales Operations, Revenue Operations, Marketing Operations, or a similar role.
• Experience sourcing, managing, and maintaining lead databases to support a high performing sales organization.
• Strong analytical skills with ability to interpret data, identify trends, and make data-driven recommendations.
• Advanced Google Sheets or Excel skills, including pivot tables, lookups, and data manipulation.
• Experience designing, executing, and analyzing A/B tests and measuring campaign performance.
• Familiarity with Salesforce and modern sales tech, including Gong, Chili Piper, Salesloft, ZoomInfo.

Responsibilities

• Own the lead database for Grubhub for Business, ensuring it remains accurate, organized, and scalable.
• Source, upload, enrich, and maintain high-quality prospect and account data to support new business acquisition.
• Manage lead assignment and distribution across the sales organization, ensuring timely routing and balanced coverage.
• Maintain CRM data integrity by proactively identifying and resolving data quality issues.
• Partner with Sales, Marketing, and Revenue Operations to optimize lead generation, enrichment, and distribution processes.
• Monitor lead flow, database health, and operational performance, providing regular reporting and actionable insights to leadership.
• Identify opportunities to improve lead management processes, increase efficiency, and enhance data quality.

Skills

Analytical skills

Cross-functional collaboration

Communication

Attention to detail

Bias for action

Project management

Tools

Salesforce

Gong

Chili Piper

Salesloft

ZoomInfo

Job description

About Grubhub

About Grubhub At Grubhub, we believe food is more than just a meal: It’s a source of discovery, connection, and pure enjoyment. There’s a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in. We’ve been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup. As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. We are constantly finding new ways to innovate—from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs.

The Opportunity

Grubhub is seeking a Senior Associate, Data Operations to support our Grubhub for Business sales organization. In this role, you will own the day-to-day execution of our lead management process, ensuring our sales team has a consistent pipeline of high-quality prospects to pursue. You'll be responsible for sourcing new companies, enriching and maintaining lead data, uploading leads into Salesforce, and distributing leads across the sales organization. You'll partner closely with Sales, Marketing, and Revenue Operations to maintain a clean, accurate, and actionable prospect database. Success in this role requires strong attention to detail, excellent organizational skills, and a proactive approach to improving processes. Your work will directly impact our sales team's ability to identify, engage, and win new business.

The Impact You Will Make

• Own the lead database for Grubhub for Business, ensuring it remains accurate, organized, and scalable.
• Source, upload, enrich, and maintain high-quality prospect and account data to support new business acquisition.
• Manage lead assignment and distribution across the sales organization, ensuring timely routing and balanced coverage.
• Maintain the integrity of CRM data by proactively identifying and resolving data quality issues.
• Partner with Sales, Marketing, and Revenue Operations to optimize lead generation, enrichment, and distribution processes.
• Monitor lead flow, database health, and operational performance, providing regular reporting and actionable insights to leadership.
• Identify opportunities to improve lead management processes, increase efficiency, and enhance the quality of data available to the sales team.

What You Bring to the Table

• 2+ years of experience in Sales Operations, Revenue Operations, Marketing Operations, or a similar commercial operations role.
• Previous experience in a B2B sales, business development, or account management role is a plus.
• Experience sourcing, managing, and maintaining lead databases to support a high performing sales organization.
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.
• Advanced Google Sheets or Excel skills, including pivot tables, lookups, and data manipulation.
• Experience designing, executing, and analyzing A/B tests and measuring campaign performance.
• Familiarity with Salesforce and modern sales technology, including Gong, Chili Piper, Salesloft, ZoomInfo, and similar sales engagement platforms.
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
• Comfortable working in a fast-paced, ambiguous environment with a strong bias for action and continuous improvement.
• Excellent communication and cross-functional collaboration skills, with the ability to partner effectively across Sales, Marketing, and Revenue Operations.

As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role. Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you. #LI-Hybrid

New York City: $96,000 -$108,000 per year. Chicago: $86,500-$97,000 per year. Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits

• The benefits applicable to this role include a competitive compensation package with equity and a 401(k).
• We also offer a choice of medical, dental, and vision plans, company paid short and long term disability coverage, paid time off including flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave in compliance with applicable law in addition to paid parental leave, discounted meals and exclusive perks across the Wonder family of brands.

A Final Note

At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.

Join Our Team

At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society. Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over hundreds of thousands of merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering. Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more.