Senior Associate, Business Operations

Jerry; San Francisco (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking startup that is revolutionizing car ownership with its innovative super app. As a Senior Associate in Business Operations, you'll champion data-driven decisions and optimize growth channels, playing a pivotal role in scaling the company from 5M to 50M customers. Collaborate with dynamic teams and leverage advanced analytics to drive impactful strategies. This is an exciting opportunity to grow your career in a rapidly expanding market with a company that values innovation and excellence.

Qualifications

• 2-3 years of management consulting experience preferred.
• High level of comfort with SQL and complex data analysis.

Responsibilities

• Partner with teams to integrate customer insights into acquisition strategies.
• Lead A/B experiments and analyze results to inform strategies.
• Identify opportunities to automate processes and optimize efficiency.

Skills

SQL

Data Analysis

Problem Solving

Communication

Education

Bachelor's Degree in a Quantitative Discipline

Job description

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• Join a pre-IPO startup with capital, traction, and runway ($240M funded | 60X revenue growth in 5 years | $2T market size)
• Report directly to our Director of BizOps & Analytics, Qingdi Huang (Ex-Bain)
• Disrupt a massive market and take us to a $10B business in the next few years
• Be immersed in a talent-dense environment and greatly accelerate your career growth

About The Opportunity

Jerry is looking for a Senior Associate, Business Operations to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a Senior Associate, Business Operations, you will play a key role in championing data-driven decisions across the company, with a focus on optimizing growth channels such as partnerships, marketing, and automation. Reporting directly to the Director of BizOps & Analytics, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies.

Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.

How You Will Make An Impact

• Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
• Identify opportunities to automate manual processes and optimize operational efficiency

Preferred Experience

• Bachelor’s degree in a quantitatively or intellectually rigorous discipline
• 2-3 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations
• High level of comfort with SQL and/or running complex data analysis

Who You Are

• You have a framework for problem solving and live by first principles
• You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite
• You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [e-mail].

About Jerry

Jerry is America’s first and only AllCar app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets.

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.