Senior Associate, Administrative Services (OMP Support)

KPMG LLP; San Juan (PR); On-site; USD 65,000 - 90,000; Full time

Job summary

KPMG LLP is seeking a Senior Associate, Administrative Services (OMP Support) to join our Administrative & Office Experience team in San Juan, PR. You will provide executive support, coordinate calendars and travel, manage budgets, and drive strategic initiatives with market leadership.

You will collaborate with partners and staff to deliver high-impact operations, coordinate recruiting, and leverage AI-enabled tools to enhance efficiency while maintaining the highest professional standards.

Qualifications

• Minimum three years of administrative, operational, executive support, project management, or practice operations experience.
• Experience supporting senior leadership, strategic initiatives, and cross-functional programs.
• Proficiency in Microsoft Office applications and willingness to leverage AI-enabled technologies and automation tools.
• Bilingual proficiency in English and Spanish is required.
• Experience working in Puerto Rico market; ability to be in the San Juan office at least four days per week.
• Authorized to work in the U.S. without sponsorship now or in the future.

Responsibilities

• Provide executive administrative support, including travel coordination, calendar support, expense reporting, invoice processing, purchasing activities, and research; prepare executive-level communications, presentations, leadership updates, reports, dashboards, and briefing materials.
• Partner with market leadership to execute strategic initiatives supporting growth, brand, people, and market priorities; manage high-priority projects, special initiatives, and market-wide campaigns; support partners with local business development activities; liaise between leadership, business teams, office operations, and external stakeholders; coordinate complex cross-functional team logistics.
• Lead oversight of ticket management processes, market asset administration, workflow tracking, approvals, and operational compliance; assist with audit report reissuances and risk compliance; coordinate community impact initiatives and market engagement efforts.
• Coordinate recruiting activities, including university relations and campus events, to support local talent pipeline; manage alumni and retired partner programs; handle stakeholder communications, events, and engagement.
• Support management of leadership budgets, expenditures, operational metrics, and program reporting; track milestones, risks, dependencies, and actions for timely execution and accountability.
• Leverage technology, automation, and AI-enabled solutions to improve operations and service delivery; identify opportunities to improve processes; act as informal leader and knowledge resource.
• Act with integrity and professionalism to uphold KPMG's respectful work environment.

Skills

Executive support

Project management

Stakeholder engagement

Communication

Bilingual: English/Spanish

Tools

Microsoft Office

Job description

KPMG is currently seeking a Senior Associate, Administrative Services (OMP Support) to join our Administrative & Office Experience organization.

Responsibilities:

• Provide executive administrative support, including travel coordination, calendar support, expense reporting, invoice processing, purchasing activities, and research; prepare executive-level communications, presentations, leadership updates, reports, dashboards, and briefing materials
• Partner with market leadership to execute strategic initiatives supporting growth, brand, people, and market priorities; manage high-priority projects, special initiatives, and market-wide campaigns aligned to leadership objectives; support partners with local business development activities, including target identification, market follow-up, and proposal coordination; serve as a liaison between leadership, business teams, administrative professionals, office operations, and external stakeholders; coordinating complex cross-functional team logistics
• Lead oversight of ticket management processes, market asset administration, workflow tracking, approvals, and operational compliance activities; assist with practice-specific operational processes, such as the coordination of audit report reissuances and risk compliance; coordinate and execute community impact initiatives, volunteer activities, inclusion programs, and market engagement efforts
• Partner with local leadership and national teams to coordinate recruiting activities, including university relations and campus events, to support the local talent pipeline; manage alumni and retired partner programs, including stakeholder communications, events, and engagement activities
• Support management of leadership budgets, expenditures, operational metrics, and program reporting; track strategic initiatives, milestones, risks, dependencies, and action items to ensure timely execution and accountability
• Leverage technology, automation, and AI-enabled solutions to improve operational effectiveness and service delivery; identify opportunities to improve processes, strengthen operational efficiency, and enhance the leadership support model; serve as an informal leader and resource to team members through knowledge sharing, onboarding support, and best-practice guidance
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications:

• Minimum three years of recent administrative, operational, executive support, project management, or practice operations experience, preferably within a professional services environment; experience mentoring or supporting team members
• Experience supporting senior leadership, strategic initiatives, and cross-functional programs. Strong project management, communication, stakeholder engagement, and organizational skills
• Prior experience supporting reporting, budgets, operational metrics, and leadership communications; ability to manage multiple high-priority initiatives and competing deadlines
• Proven ability to exercise sound judgment, discretion, and independent thinking
• Proficiency in Microsoft Office applications and willingness to leverage AI-enabled technologies and automation tools
• Bilingual proficiency in English and Spanish is required
• Experience working within the Puerto Rico market and understanding of local business culture is strongly preferred; ability to be in the San Juan office a minimum of four days per week
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)