Senior Assistant Director, Student Financial Wellness

University of New England; Maine; On-site; USD 57,000 - 60,000; Full time

Benefits offered by this job

Health and dental plans including eye

Up to 8% retirement plan match

Generous leave time and holidays

Tuition waiver for employees and some/

Job summary

The University of New England seeks a Senior Assistant Director of Financial Planning to provide high‑level financial counseling and education for students and families. This role manages private loan processing, supports graduate and professional students, and develops targeted financial literacy programs across campus.

Reporting to the Senior Director and collaborating with Admissions, Registrar, and Student Accounts, the position emphasizes clear cost guidance, timely communications, and

Qualifications

• Bachelor’s degree with a minimum of five years of experience in student financial services, financial counseling, financial wellness education, or related higher education roles or a combination of education and experience from which comparable knowledge and skills are acquired.
• Demonstrated ability to explain complex financial concepts clearly to students and families.
• Strong understanding of federal loan programs, private education loans, and higher education financing strategies.
• Excellent communication skills, including the ability to develop educational content and present to groups.
• Strong analytical skills, sound judgment, and a student-centered approach.
• Ability to work collaboratively in a dynamic, service-oriented environment.

Responsibilities

• Provide individualized financial planning guidance to students and families, including cost expectations, payment strategies, loan options, long-term financial planning, and overall affordability.
• Deliver targeted outreach and support to graduate and professional program students, including program-specific financial planning sessions and communications.
• Lead the design and implementation of financial literacy education, including workshops, presentations, online learning modules, and resource materials on budgeting, borrowing, credit management, and financial decision-making.
• Manage and oversee private education loan certification and processing, ensuring accuracy, compliance, and timely communication with lenders and students.
• Serve as the primary resource for graduate and professional programs on financing pathways, cost structures, and private loan considerations.
• Develop clear, student-centered communications, including email messaging, website content, planning tools, and financial education materials.
• Support SFS service operations by assisting with student escalations, financial planning appointments, outreach campaigns, and policy awareness initiatives.
• Provide guidance, training, and support to Student Support Services staff on financial planning topics and student service best practices.
• Collaborate closely with Admissions, Registrar, Student Accounts, academic advising, and other campus partners to ensure coordinated and consistent student support.

Skills

Financial counseling

Financial planning

Student communications

Private loan processing

Financial literacy education

Education

Bachelor’s degree

Tools

Banner

NSLDS

COD

EdConnect

Private loan systems

Job description

The University of New England seeks a Senior Assistant Director of Financial Planning to provide high‑level financial counseling and education for students and families. This role manages private loan processing, supports graduate and professional students, and develops targeted financial literacy programs across campus.

Reporting to the Senior Director and collaborating with Admissions, Registrar, and Student Accounts, the position emphasizes clear cost guidance, timely communications, and