Senior Assessment Associate (Athens-based, on-site)

PEOPLECERT; Ohio; On-site; USD 85,000 - 120,000; Full time

Job summary

PeopleCert is seeking a Senior Assessment Associate to manage and deliver examination documents, coordinating with multiple teams to support qualification schemes and maintain high-quality outputs within time and budget constraints.

The role emphasizes collaboration across departments to ensure adherence to standards, with responsibilities spanning document development, reviews, and process improvement for international qualifications.

Qualifications

• Bachelor’s degree in a similar field.
• Experience in development, production and delivery of examination services.
• Knowledge of processes for developing qualifications and related syllabuses, together with examination and assessment design and delivery.
• Experience with Learning Management Systems (LMS) & Content Creation for learning platforms is an asset.
• Proven supervisory experience.
• Strong project management skills.
• Self-reliant and able to work under pressure and multi-task.

Responsibilities

• Develop assessment documents that test core product guidance and business needs.
• Facilitate meetings with external experts to review documents.
• Provide insights on exam/assessment designs for qualifications.
• Review and approve exam documents against quality criteria.
• Investigate and resolve candidate complaints and potential malpractice.
• Maintain processes for development and maintenance of examination documents.

Skills

Project management

Exam development

Supervisory experience

English proficiency

LMS knowledge

Quality control

Education

Bachelor’s degree in a similar field

Tools

LMS

Job description

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to.

PeopleCert is looking for a Senior Assessment Associate, who will manage and deliver our world-class examination documents. From facilitating the development of syllabi to coordinating post-launch reviews of exam questions. The successful candidate will collaborate with other teams to support the development and maintenance of the qualifications schemes and he/she creates high-quality output within agreed timeframes and budgets.

As a Senior Assessment Associate your tasks will include the following:

• Work with a range of teams to develop assessment documents that accurately test the core guidance of a product, and that meet the need of the business.
• Facilitate meetings with external experts to develop and review assessment documents.
• Provide insight and advice on potential exam/assessment designs that are suitable for a proposed qualification.
• Review and approve exam documents (questions, syllabi, sample papers, specifications) against agreed quality criteria.
• Investigate and propose solutions in response to candidate complaints and potential malpractice.
• Provide creative solutions to the challenges that arise during the development and maintenance of assessment documents, while adhering to a schedule, budget (track of all spending), and quality requirements.
• Document and maintain the processes used in the development and maintenance of examination documents- identify issues and initiate changes as appropriate.
• Work with the Assessment Team to ensure that all PeopleCert exam-related processes comply with appropriate standards at both national and international levels (and where relevant coordinate with the accreditation team on the delivery of this).
• Input into the annual and strategic business plans for PeopleCert and relevant monthly reports.
• Manage exam changelogs and the related change/ development activities in accordance with best-practice project management.

What we look for:

• Bachelor’s degree in a similar field.
• Experience in development, production, and delivery of examination services.
• Proven experience and knowledge of processes for developing qualifications and related syllabuses, together with examination and assessment design and delivery.
• Experience in Learning Management Systems (LMS) & Content Creation for learning platforms, will be an asset.
• Proven experience in a supervisory role.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
• Strong project management skills and knowledge.
• Self-reliant and resourceful, able to work under pressure, to multi-task, facilitate and coordinate teams and resources.
• Knowledge of exam development platforms will be an asset.
• Excellent command of the English language (C2 level certification is required, LanguageCert C2 LTE or C2 IESOL certificate would be a plus).
• Be at the top of technology solutions, and use the latest tools as per the latest tech trends (e.g. creating content with AI tools).
• Advanced computer literacy is required. ECDL Advanced level certification is desirable.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to build and maintain relationships across different functions and organization levels, showing an understanding of, and sensitivity to stakeholder needs.

What we offer:

• Competitive remuneration package
• Work in an international, dynamic and fun atmosphere
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
• Huge learning experience in using best practices and global environment
• Constant personal and professional development

About PeopleCert

PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, Integrity, Velocity and Clarity are the core values that guide everything we do.

Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

If working on the SELT service in the UK, background checks will include:

• A basic or enhanced Disclosure Barring Service (DBS) check

• Right to Work in the UK check (including nationality, identity, and place of residence)

• HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC)

• Financial background check

• Employment reference check.

• If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.

In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.

All applications will be treated with strict confidentiality.