Senior Architect, ServiceNow

Nuvitek; Chantilly (VA); Hybrid; USD 204,000 - 223,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability and Life Insurance

Parental Leave

401K

Paid Time Off

Job summary

Nüvitek seeks a Senior Architect, ServiceNow, to lead complex platform solutions in a hybrid Chantilly, VA setting. You will partner with developers and engineers in an Agile environment, design architectures, and mentor juniors while ensuring secure, scalable ServiceNow deployments.

The role demands deep ServiceNow expertise, ITIL knowledge, and strong stakeholder engagement to deliver outcomes that align with government and contractor requirements.

Qualifications

• Bachelor’s degree in Mathematics, IT, CS, or Engineering.
• 8+ years of relevant experience or a Masters with 6+ years in tech.
• 3+ years as senior architect, technical lead, or enterprise architect.
• Deep expertise in ServiceNow architecture including security and CMDB.
• Experience implementing ServiceNow ITSM, HRSD, IRM/GRC, SecOps, ITOM, App Engine.
• Strong communication and requirements understanding.
• ITIL knowledge and ServiceNow certifications listed.

Responsibilities

• Lead ServiceNow implementation and design across modules (ITSM, HRSD, SecOps).
• Ensure platform security, ACLs, and health of environments.
• Develop automation scripts and maintain reliable code.
• Engage with Enterprise Architects and stakeholders; lead workshops.
• Guide and mentor junior colleagues; share best practices.
• Review architecture designs for upgrade compatibility and governance.
• Oversee TRBs, release management, and deployment readiness.
• Translate business needs into architectural blueprints.

Skills

ServiceNow

Architectural design

Leadership

Agile

Education

Bachelor’s degree in Mathematics, Information Technology, Computer Science, or Engineering

Certifications: CTA, CSA, CAD, CAS App Engine

Certifications: CIS-IRM / GRC, CIS-HRSD, CIS-ITSM, CIS-SecOps

Tools

ServiceNow

Job description

Senior Architect, ServiceNow

Department: ServiceNow

Employment Type: Full Time

Location: Chantilly, VA

Compensation: $204,000 - $223,000 / year

Description

At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies.

In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.

As a Senior Architect, ServiceNow, you will play a vital role at Nuvitek. You will be working closely with an equally enthusiastic team of developers and engineers working in an Agile environment to modernize our customer's application using low-code solutions and enhance the ServiceNow platform for our organization. As part of the process, you will be learning from peers/ seniors and will be mentoring juniors in your tenure with Nuvitek.

Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 50% on-site/50% remote.

Clearance: Active Top Secret/SCI Required.

Key Responsibilities

• Support ITSM, HRSD, IRM/GRC, SecOps, ITOM, and App Engine ServiceNow applications.
• Maintain the stability and usability of the ServiceNow platform across production and non-production environments.
• Performs application maintenance to include performance monitoring and error identification and remediation.
• Manage key stakeholders both internally and externally.
• Manages ServiceNow instance security: user/group access, administration, access control lists.
• Initiate health scans and tracks the remediation of findings.
• Develop automation scripts for efficient deployment and operations of ServiceNow using a variety of scripting and programming languages.
• Use good coding practices, to ensure reliable, durable code.
• Understand customer critical business issues, requirements, and outcomes
• Draft solutions (Design/Build/Manage) defining scope, timelines, assumptions, and dependencies
• Incorporate ServiceNow best practices and accelerators.
• Lead technical aspects of the ServiceNow implementation
• Provide technical guidance during workshops and assist in the creation and refinement of stories
• If required, configure the ServiceNow platform during sprints while sharing knowledge and best practices
• Design and communicate a technical architecture blueprint based on capability and process implementation roadmaps aligning to desired Business outcomes
• Analyze and translate business information and technical requirements into an architectural blueprint to achieve complex business objectives.
• Engage with the customer’s Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer’s core applications.
• Facilitating workshops or meetings to gather requirements, presenting, and validating solutions and test the interpretation of the client’s needs
• Demonstrating experience working with workflows in two or more key areas of the ServiceNow platform (e.g. ITSM, CSM, HR, ITOM, SecOps)
• Understanding and having experience in driving process optimisation, efficiencies and productivity using automation
• Act as a mentor to support less experienced colleagues
• Serves as an active contributor of leading practices, standards, and thought leadership related to the ServiceNow platform.
• Contribute to business growth by identifying and developing strategic technical opportunities.
• Review and approve key technical architecture designs to ensure compliance with out-of-the-box (OOB) best practices, upgrade compatibility, security standards, and client governance policies.
• Lead Technical Review Boards (TRBs) and oversee release management, including update set reviews, deployment readiness evaluations, and production approvals.
• Evaluate Business Rules, Script Includes, Client Scripts, ACLs, Integrations, and Flow Designer implementations to mitigate security risks and optimize performance and maintainability.

Skills, Knowledge and Expertise

• Bachelor’s degree from an accredited institute (preferably in Mathematics, Information Technology, Computer Science, or Engineering)
• Minimum of 8 years of prior relevant experience or Masters with 6 years of prior relevant experience in technical domain.
• Minimum of 3+ years’ experience as a senior architect, technical lead, or enterprise architecture.
• Deep expertise in ServiceNow platform architecture, including security, CMDB, integrations, domain separation, and enterprise-scale solution design.
• Implementation and integration experience with ServiceNowITSM, HRSD, IRM/GRC, SecOps, ITOM, and App Engine implementations.
• Good communication and soft skills to be able to ask the customer the right questions and understand requirements from a user perspective.
• Experience with ServiceNow and applying ITIL standards.
• Obtain the Following Certifications:
  • ServiceNow Certified Technical Architect (CTA)
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified Application Specialist (CAS) App Engine
• Minimum two of the following certifications:
  • CIS-IRM / GRC
  • CIS-HRSD
  • CIS-ITSM
  • CIS-SecOps

It would be great if you also had:

• Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow
• Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision
• Experience in handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and Agile project management.
• Strong troubleshooting and problem-solving skills, along with strong organizational and time management skills.
• Good communication and interpersonal skills in a remote environment
• Experience working with software development team members.
• Other open sources technology experience preferred.
• Obtain the Following Certifications:
  • CISSP or CISM
  • ServiceNow Flow Designer Micro-Certification
  • ServiceNow IntegrationHub Micro-Certification
  • ServiceNow Presales Architect Accreditation

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability and Life Insurance
• Parental Leave
• 401K
• Paid Time Off

Equal Opportunity Employer Statement

Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

AI & Interview Technology Disclosure

Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications.

During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.