Senior Architect - AI & Cloud-Driven Chat Platform

Highmark Health; Cheyenne (WY); On-site; USD 103,000 - 165,000; Full time

Job summary

enGen is seeking a Senior Architect to lead design, development, and optimization of a new Digital Chat Platform. You will drive architecture decisions, integrate Gemini Enterprise for Customer Experience, IVA Voice, and Genesys with Google Dialogflow, and mentor engineers using modern tech like TypeScript and Node.js.

The role demands strong leadership in distributed systems, security, observability, data management, and cloud-native solutions.

Qualifications

• Bachelor’s degree in IT/CS or closely related field.
• 5 years in an IT discipline and 5 years in a Business discipline.
• Experience with distributed systems design, scalability and reliability patterns.
• Familiarity with authentication/token patterns and CI/CD pipelines.

Responsibilities

• Provide strategic consultation to business customers to design complex business processes and enable technologies.
• Design large or complex systems, specify standards, and ensure effective integration.
• Translate requirements into detailed solutions and provide technical guidance on implementations.
• Lead efforts to clarify functional and non-functional requirements and drive improvement programs.
• Lead and mentor engineers, ensuring high-quality, high-functioning applications.
• Communicate effectively across the organization and manage stakeholder expectations.
• Participate in walkthroughs and problem resolution.
• Maintain knowledge of technology trends and best practices.

Skills

IMS

DB2

Oracle

Teradata

Data Warehousing

COBOL

Visual Basic

C

C++ SAS

Java/JavaScript Framework

PEGA

CSS3

Mobile

JSON

Cognos

Hadoop

SQL

J2EE

HTML5/XML

Waterfall

Agile

Education

Bachelor’s Degree in Information Technology, Computer Science or closely related discipline

Master's Degree

Tools

Google Cloud Platform

Cloud Run

Typescript

Node.js

Job description

enGen is seeking a Senior Architect to lead design, development, and optimization of a new Digital Chat Platform. You will drive architecture decisions, integrate Gemini Enterprise for Customer Experience, IVA Voice, and Genesys with Google Dialogflow, and mentor engineers using modern tech like TypeScript and Node.js.

The role demands strong leadership in distributed systems, security, observability, data management, and cloud-native solutions.